Hambleton Handyman
Tech, Manassas, VA

Hambleton Handyman Reviews

4.8 stars based on 209 reviews

Featured Comments:

• A

  Adam Smith

  2.0

  We had a thermostat "installed," a Ring doorbell installed, and a hole in our kitchen ceiling patched. The doorbell and ceiling were jobs well done. The thermostat not so much. At the time he left, the tech said the AC was working, the fan mode would not work without an adapter, and the heat was working. Well, the first time we tried to use the AC, it was not working. We called Hambleton and requested they send a different tech to come figure out how to fix the bad install, as we didn't have confidence in the initial installer. They pushed back and sent the same one. After checking his initial work, he started suggesting things that sounded more like throwing money at a problem, the solution of which was unknown, rather than diagnosing a problem and recommending a solution. I thanked him for his time and sent him away. Then I called an HVAC specialist. It took him about ten minutes to fix the wiring. Everything works and there was no need for an adapter. Two points of disappointment, aside from the incompetence, are that 1) they refused to send a different tech after we expressed a lack of confidence -- later proven to be justified -- after the first installation was clearly done incorrectly; and 2) after the tech was sent away, they refused to entertain the fact that the installation was done incorrectly and told us any additional work they did would be billable. We had to pay to have the thermostat installed twice because the tech Hambleton sent could not install it but we were charged anyway. Then they didn't stand behind their work so we had to hire another company to do the job right. I would not use them nor recommend that others do.

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  Michael Cinzano

  3.0

  I found Hambleton Handyman in the quarterly 5 star review book I receive in the mail. I wanted to use a company that was highly rated so I'd get the work done right. I hired Hambleton to replace a bath tub faucet and handle. I tried doing the work myself but I'm not very good with soldering, so I decided to call the pros. I spoke to James for scheduling and he was professional and courteous. He seemed eager to schedule the repairs as soon as possible and I really appreciated that. My technician came the day of our appointment on time, and ready to work. He was polite and eager to get the repairs underway. Unfortunately the repairs took significantly longer than anticipated. After 10hrs and 2 trips to home Depot my repairs were still not completed. As it became dark and getting late, I asked the technician to come back another day to finish the job. After an additional 2 hours on a separate day the technician finally finished the job. I'm grateful to the technician for getting the job done but soldering was not a trade he was well versed in and the company should have made better attempts to ensure the right technician was sent to perform this job. To Hambletons credit they only charged me for 4 hours in instead of the 12 they worked. That said, they won't try to scam you or overcharge you, but make sure you explain the task needed so that you are getting the right person for the job.

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  April Myers

  5.0

  Enjoyed our experience with Hambleton Handyman. The techs were professional and timely, and they did good work. One thing I will remember to do is ask for an estimate for the work to be performed while they are here, so maybe ask while they are looking at what needs done ahead of them heading out to grab materials, so there are no surprises. Would use their services again, and plan ahead, takes a bit to get an appointment depending on the scope of the work!

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  Response from the owner

  Thank you so much, April!

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