Hackman SmartRoof
Joy, Elizabethtown, PA

Hackman SmartRoof Reviews

4 stars based on 13 reviews

Featured Comments:

• R

  Rosanne Ayala

  5.0

  We have used Hackman SmartRoof twice now for minor roof repairs. each time they came promptly to assess the needed repairs and the price both times was very reasonable. After having our garage roof cleaned a hole was noted. The gentleman that cleaned the roof thought maybe it was due to a branch falling on the roof. Hackman came and did a temporary patch and then when able he came and fixed the area. He blended in the shingles to perfectly match the roof and the repair it not even noticeable. We were worried that we may be told we needed a whole new roof but the repair was very reasonable. Great work and great customer communication!!!!

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  Response from the owner

  Thank you for your review. Our goal is always 100% customer satisfaction, so we are happy that we were able to resolve your roof issue before it caused any additional damage.

• S

  Susan Loncar

  1.0

  When I moved to my home 5 years ago, I had Hackman SmartRoof inspect it, replace the vent stack boot, replace the ridge vent and seal around the chimneys. I was happy with their work and intended to get skylights and a sunroom roof from them. But after Hurricane Ida, my roof had a major leak and a smaller leak and I had them out to fix it. They fixed the major one, but the smaller one is still leaking. They also told me that my roof shingles were fine, but they weren't installed correctly and I'd need a new roof to fix it properly. Three weeks later, I noticed 2 more leaks, in addition to the small one from before. I called them again, and they couldn't check it for several weeks. The roofer was here today. He said that not only can he not fix ANY of my leaks, he also would not replace my roof, because they insure their work and my chimneys made from field-stone are too problematic. So he left and I still have 3 large leaks. Needless to say, Hackman has lost my business. I will find someone else to do my roof and later my skylights.

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  Response from the owner

  We appreciate your time and thoughts you expressed regarding your experience. We take pride in standing by our workmanship guarantees, so unfortunately that means there are roofing projects we are unable to assist homeowners with. Thanks for your honest review.

• J

  J D

  5.0

  A little late on my review, but we had our roof replaced ~1 yr ago and used Hackman. Clint made the entire process smooth and stress free. The guys were all very professional. The house is older with many a couple additions that made the roof maybe more complicated than normal. The guys kept to the schedule, cleaned up every day and when finished, couldn't even tell they were there...never found a single nail shrubs! A couple months later we had a minor problem with some flashing, but Clint came the day we called and fixed it. Awesome company and can't recommend them enough for any roofing need!

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  Response from the owner

  Thank you for your kind words for the experience you received from HSR. We appreciated your business and hope to be of service for a future need.

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