H&M ROOFING Lic.#1016567
Colorado, Yucaipa, CA

H&M ROOFING Lic.#1016567 Reviews

3.7 stars based on 3 reviews

Featured Comments:

• R

  Ricky Panchana

  5.0

  I know the owner Hazael and he's truly a good person. He is transparent and honest. He's always striving to make his customers happy. If you are in need of a roofing pro, this is the guy to talk to!

• B

  Brenda Swindell

  1.0

  Very professional when giving estimate, work done after several reschedules. During the last rain roof was leaking worse than it was before repair. Called H&M took awhile to come out, did not bring any material to correct the problem. Promised they would return that week. 4 weeks later, still have not returned and they are not answering our calls. Very disappointing seeing that we received 2 other estimates but chose H&M not because they were cheaper but because we trusted them.

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  Response from the owner

  Dear Brenda, thank you for hiring H&M Roofing on repairing 4 areas that have not leaked now or in previous rain, which you failed to mention in our review. We always honor our warranty on every job, whether small or big. We contacted your husband the beginning of last week not 4 weeks later, we do monitor and keep a log in our office of all calls and we told him we would schedule the repair even though it does not reflect on our work, and that we are not responsible for the entire roof. These things do happen unfortunately when we repaired the areas, keep in mind there can be multiple leaks coming in, near or inches away etc. from our work. The first time I came to inspect the roof myself to verify if it was our work or a new leak, I mentioned to your husband i was there to check it not fix it the same day, I believe there was a miscommunication on your behalf because it was discussed with you both, and although you both call everyday harassing us even though we were not at fault, you guys wanted it fixed right away. I never denied our service, we are still going to honor our work even though it is a new leak and nothing to do with my workmanship. I did mention to both of you that I do have previous customers on schedule and that we would need time to come out and repair the new leak at no cost, as a courtesy to you and your husband. We do our best to accommodate all our customers, and unfortunately we do not work on your schedule, that is any roofing company. H&M Roofing Contractor: Hazel M.

• f

  fernando ortiz

  5.0

  Had amazing service with this company 😀