Gutter Works, LLC
c369, Conyers, GA

Gutter Works, LLC Reviews

3.8 stars based on 23 reviews

Featured Comments:

• A

  Andy Akbari

  1.0

  3/5/21 - Well, I was wrong!! I'm changing the rating. Donnie promissed to fix the issue and he has not. I've gotten the run around from the person he sold the business to and I've also left multiple message for Donnie. Neither person has called me back. I reported it to Better Business Bureau and the case was closed as "Unresolved". I finally had to call another gutter company to fix their poor installation. 7/14/20 - I called Donnie after he responded to my review, and he fixed the issue. He had sold the business 2 years ago and moved to Florida. The new owner unfortunately has had personal health issues for the past few months and that's the reason why the new owner hadn't contacted me. Donnie promised to take care of the issue and hence I'm changing the rating to 5, as he is genuinely providing good customer service. 7/01/20 - They installed new gutters for me 2 years agao. They gauranteed the gutters with a 5 years warranty. One side is coming off already. I have contacted them multiple times, left messages, but no response from them yet.

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  Response from the owner

  I will have Lee Pratt, the owner contact you to resolve the issue.

• D

  Donna Yopp Paul

  1.0

  I used Donny with Gutters Works 2 yrs ago & many times over the past years. I called the number 2 weeks ago; to request an estimate to replace storm damaged gutters in front. I also referred 4 other neighbors. Mailbox is full, so I completed the online form, but no response. After reading the bad responses, I realized Donny sold business 2 yrs ago, after my gutters were install. Makes sense, since this is not the type of non service, he would of provided.

• C

  Cynthia Block

  5.0

  We had our gutters removed and replaced and installed leaf guards. Donnie was very professional when he came out for an estimate. He explained the whole process and discussed his crew that would be on the job. The very polite, hard-working guys showed up on time and never stopped until the job was completed! Long, hot day for them and they were still smiling and thanking me as they left. The gutters look great and we are very pleased with the overall experience! I have already referred them to others, and will continue to do so.

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  Response from the owner

  Thanks a lot, we appreciate your business, and you taking time to write a review.

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