Green Knight Metal Roofing
Farm Austin, TX

Green Knight Metal Roofing Reviews

4.8 stars based on 68 reviews

Featured Comments:

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  Grant Fisher

  5.0

  I had a great experience with Green Knight. We had hail damage and were needing to get a new roof installed. I got quotes from a few different roofers and was really happy with the quote from Green Knight - even though it was a few dollars more. What I liked about Green Knight was that they were fully insured, they ONLY install metal roofs, and that they offered a warranty that I thought they could stand behind (as they have been in business for a couple of decades!). I was also happy with being able to lock in the price of the metal roof with my first deposit. My only initial hesitation was how they installed their roofing directly on the decking vs on furring strips. I actually called the metal roofing material manufacturer, and spoke with an engineer who let me know that this was a valid installation method. Overall - the installation process was super easy. It took a total of 6 days of work, and looks amazing. I would happily recommend Green Knight to others looking for a metal roof.

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  Response from the owner

  Thanks so much for your wonderful review!! As you mentioned, many roofing companies do not maintain proper insurance levels, which can create extra risk to the customers. In addition to our General Liability coverage, we maintain coverage for all of our vehicles, as well as non-owned vehicle coverage for if an employee ever uses their own vehicle for business purposes. Additionally, while Workers' Compensation coverage is not required in Texas, we still maintain it to make sure our customers and our employees are fully covered. Thanks for your business. We enjoyed working with you!

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  Melissa Mart

  5.0

  The 5 star rating comes with caveats. #1 stay actively engaged with your crew. There was an initial lack of communication about all the style options available to me i.e. (ridge caps and finishing trim) during the sales process - but once I got engaged with the crew and during the 'walk through' before the work began, there was common agreement on the craftsmanship details and everyone was quite responsive. (I opted for a low profile cap ridge look) The crew was fast, efficient, and respectful of my requests for certain finishing details.Those finishing touches on the metal roof (ridge caps and curb appeal features) were most important to me so I drove around town and took pictures of metal roofs I liked and they replicated the details. They cleaned the work area every day and that was fantastic. I hope they begin to build a portfolio of roofs they have done so you are most informed up front. #2 If you don't like a detail or have concerns speak up with the crew while the work is happening and they will make it right. #3 Their referral program is disappointing - you are told there is a $50 gift card for all referrals you make but it is not really a gift card - it is a $50 credit to select restaurants - a club membership and the $250 cash referral for those referrals who actually sign on is only for the new purchaser - not you. All in all, I got an incredible crew to work on my roof and their Director of Operations is the glue to everything positive that happened at my home. My home looks fabulous.

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  Response from the owner

  Thank you so much for your detailed review and your feedback. We greatly appreciate it and we appreciate your business!

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  Dana Winter

  5.0

  GKMR (Mark) came out to provide an estimate and was great to work with. We found their metal roof prices to be competitive and we liked that they focused only on metal roofs. It took about 6-7 months from signing until installation but the delay was caused by Covid related supply issues. They provided updates along the way and were always quick to respond to my emails. They even came out to do repairs while waiting on our supplies for the install. Ismael and his crew were very considerate while taking measurements inside my home and were flexible to accommodate our schedules. Install occurred while we were on vacation. We found a few minor issues which Ismael and his crew fixed. All in all it was a smooth process. Really glad we went with a metal roof and won’t have to worry about a replacement for decades.

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