Golden Winter Roofing
Catalina, Los Angeles, CA

Golden Winter Roofing Reviews

4.6 stars based on 11 reviews

Featured Comments:

• R

  Regina Samuels

  5.0

  I hired Santiago and his team to repair my roof. They did an incredible job. Santiago was very knowledgeable and very kind. He answered all my questions ( I had a lot). My roof looks amazing and I don't have to worry about water coming into my roof. He provided pictures of the before and after work. I highly recommend Golden winter roofing, they are the best.

• R

  Ray Abdelmalak

  1.0

  I hired Santiago to fix a leak on our roof in January 2020 and paid nearly $2000. We didn't experience any measurable rain during all of 2020, and when our roof was tested for the first time, with the recent hard rains, we experienced the same leak, in the exact same area. I called Santiago and he explained the warranty was only 12 months, and now that it was 24 months, it was no longer under warranty. I understood that I would have to pay and asked him to come out and fix it anyway, since it was his original work. He ghosted me, and completely ignored all my calls and messages. So I paid him for work, that I now need to hire a real professional to fix. Unless you plan to pay for the exact repair, every couple of years, highly recommend to steer clear of Santiago.

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  Response from the owner

  Dear Raymond, I just want to clarify your review. First of all, the original contract was for $1,800 and you asked me if we could lower the price and I did. The contract stated to replace 100 tiles for $1,500 with a one year warranty on workmanship. We ended up replacing around 300 tiles, and because of the condition of the roof, I specifically told you that I couldn't give you a better warranty because we were just doing a repair. The roof is very deteriorated and let me remind you that we did have rain on 2019 as well as on 2020 and you are writing a bad review on a job that the warranty was expired on 2020 expecting me to resolve an issue that is not under warranty anymore. I don't appreciate the fact that you are trying to make it seem like I did not do a good job when I clearly stated in the contract only one year warranty.

• G

  Grace Ponferrada

  5.0

  Santiago was very professional and on time with the entire process of replacing my roof. I would recommend Golden Winter Roofing for any roof project. Thanks for the job well done.

More reviews (6)