Foxworth-Galbraith Home Improvement Center
Pearl, Deming, NM
- Phone:
- +1 575-546-2748
- Website:
- http://www.threechips.com/
- Address:
- 115 N Pearl St, Deming, NM 88030
- Hours:
- Thursday7AM–6PM
- OPEN NOW
- Reviews
- Map
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Foxworth-Galbraith Home Improvement Center Reviews
4.1 stars based on 205 reviews
Featured Comments:
K
Krystal
1.0
If I had the option to select no stars, then I would in a heartbeat. My elderly parents bought lumber from this location recently and had a terrible experience. My parents speak English and Spanish but prefer to converse in Spanish being that it is their native language. They approached a senior staff member (older in age) who spoke in Spanish to two previous customers. Well, the staff member refused to speak in Spanish with my parents. A younger staff member stepped in upon noticing the situation and took it upon himself to assist my parents in Spanish. I am contemplating reporting this discrimination to the BBB. --- Update 9/30/2021 I received a response to my review submission in a promptly fashion. I have faith that Daniel, VP of Marketing will address and remedy the situation. Thank you.
Response from the owner
Krystal I am shocked that we would have an associate that would speak Spanish to two other customers shortly before refusing to speak Spanish to your parents. It would seem that if there were discriminatory behavior from this employee they would have displayed it with other Hispanic customers as well. I will submit your review to our HR team for investigation. Please extend my apology on behalf of the company to your parents. Daniel Orona Vice President of Marketing
T
Trini
3.0
Customer service needs help. No one asked me if I needed help no one asked I I found everything ok no one even greeted me
Response from the owner
Trini Thank you for taking the time to post a review. This certainly is not our service standard and I will be discussing what you described with our management team. Daniel Orona Vice President of Marketing
N
N8tive74 Miller
5.0
Large among of assorted products. Very helpful place
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