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Want to find out Five Star Home Improvement in 1st, Cedar Rapids, IA? We provide the detailed info of the roofers near you of top ratings like opening hours, addresses, phone numbers.

Five Star Home Improvement in 1st, Cedar Rapids, IA | Nearby Roofers

Five Star did. an incredible job from start to finish!  Tim Newman did an amazing job getting this project started and guiding it to completion from everything from dealing with insurance and submitting pictures and forms to helping us find the right shingle color.  The installation crew was fabulous!  They cleaned everything up so we’ll…no nails!  They did an amazing job on the roof!  I highly recommend this company!

The wife and I had our roof redone a few months back.  The 5STAR's people on the job site kept our property clean and were quick to finish the job.  Everything is great on our end!

Thanks 5 STAR!

I would like to first mention that Mitch is an absolutely amazing guy. I’m beyond satisfied with the performance of FiveStar Home Improvements and interactions with their employees exceeded my expectations every single time.

5 Star did an excellent job from the initial roof inspection to the roof installation. The whole process was 100% seamless and professional.

Five Star was very professional from the initial inspection to helping me through the entire claim process. They made it exremely easy and I felt very comfortable knowing that they were getting it done properly. The work crews they use are EXTREMELY friendly, tidy, professional and flexible. With all of the different companies out there that claim they can "do your roof" hands down these guys were the best. Not to mention less than a month later we were hit with a hurricane and my roof was prestine the entire time. Anyone looking into these guys, no questions needed. Their name says it all, they are 5 stars way up!

Completely disappointed in this company. I was looking to get roof, siding and gutters done.  The guy working with me moved quickly on the roof and seemed genuinely interested to help us. Well, more like they were just interested in the insurance money for the roof and left us high and dry for the rest of the work. Roof was done in May, had to keep trying to contact him to talk about siding. Communication was horrible. FInally gave up trying to work them in July when another company approached me. I'm going with this new company, who has explained everything better, came and looked at the siding the first day, and is great at communicating. They are going to help me work with my insurance company to make sure  that 5 Star didn't get paid too much for the little work they did. They also left a pallet in our yard and lots of nails, several in the street. I'm so frustrated with 5 Star, and wish I could go back in time and not have chosen to work with them. Wish I could give them 0 stars. DO NOT CHOOSE THEM, there are much better companies out there that care more about you and your whole house, not just getting all your insurance money for just the roof, and then ignoring you!!!

We were overwhelmed by the quality and efficiency of having our roof replaced. As a mother, I was particularly impressed by how well the crew cleaned up afterwards. I was worried about nails and things in the yard but that wasn’t an issue at all. We highly recommend 5 star to our friends and neighbors!  They really took a stressful situation for our family and made it simple.

I was very happy with the roof portion of dealing with 5 Star. They were very responsive, professional, and appear to have done good work.

We had talked with them about doing additional work afterwards, but once the roof was done, they stopped returning calls/texts. A simple “we’re no longer providing those services” would have been much appreciated. Instead, I lost valuable time waiting for them to get back to me...and then the Derecho hit.

We had our roof repaired two weeks before derecho. I had been trying to email our service rep for weeks to have someone come look at our roof. I called the office a week ago the girl I spoke to acted like she didn’t know anything and gave me a Justin’s number and said he was the best person to talk to. I called him and he was rude, seemed like I was bothering him, didn’t give me any response and told me to text him my name and address and someone would be out Monday. Well it is now Friday again and no one has come out, no one has called and this “Justin” never responded to my texts.

We will not be using Five Star for the rest of our remodeling needs. We’ve repeatedly asked for siding quotes, for someone to pick up extra materials and assistance with our roof post derecho and have basically gotten ghosted. I’ve said repeatedly that I understand they are extremely busy and have been patient but it’s been ridiculous. It’s one thing to keep in contact and apologize for delays but to never respond is just horrible customer service. DO NOT USE this company because in the scenario that you need to contact them again, good luck. Zero stars if I could leave it

Chelsy,
There were thousands and thousands of homeowners that had their roofs ripped off from this storm.  As you can imagine we were doing our best to help these homeowners to make their houses habitable again.  So I apologize that it took a little bit for us to get out to look your roof over.  Andrea picked up the leftover materials when she looked over your roof to verify there was no damage from the Derecho.
As far as siding, we are not taking any orders or giving estimates at this time.  We have all our resources focused on roofing right now.  Siding materials are largely unavailable at this time so we won't be giving estimates until next year when we know the pricing and availability of materials.

Working with Five Star Home Improvement LLC has been the worst customer service experience I have had in many years. We just finished repairs on our house due to hail damage. The communication and customer service has been very poor and I can't get anyone, except my sales rep, to return my calls. It took over three weeks to complete our siding because the quote and measurements were done incorrectly. Our grass is dead, there are still elements to be redone and we are totally frustrated in the lack of response from the company. If you have a signed a contract with them be sure to go over everything with a fine tuned comb and double check everything. You will have to manage it, including take pictures of the materials delivered and left over at the end. To those that we referred Five Star too, we are so very sorry and hope that your project goes much better than ours. Our sales person, Michelle, has done her part in trying to make up for all the issues but the management response has been ZERO.

Five Star Home Improvement
1st, Cedar Rapids, IA

Five Star Home Improvement Reviews

4.6 stars based on 129 reviews

Map & DirectionsDirections

Nearby Roofing Companies in Cedar Rapids

Five Star Home Improvement1st, Cedar Rapids, IA

Five Star Home Improvement Reviews

4.6 stars based on 129 reviews

Map & DirectionsDirections

Nearby Roofing Companies in Cedar Rapids

Five Star Home Improvement
1st, Cedar Rapids, IA