Roofing Companies

Five Guys Roofing
Houston, Gilbert, AZ

4.2
(183)Check map
  • Phone:
  • +1 480-892-5311
  • Website:
  • https://fiveguysroofing.com/
  • Address:
  • 1275 W Houston Ave, Gilbert, AZ 85233
  • Hours:
  • Thursday7AM–4PM
  • CLOSED
  • Reviews
  • Map

Five Guys Roofing Reviews

4.2 stars based on 183 reviews

Featured Comments:

  • S

    Steven Borkan

    1.0

    First off this company charges $49 to come out for an estimate and doesn't apply it to the job if accepted. OK, so I paid it. The service was for my daughter's home, which I live 5 minutes awary from. I called back a couple of days later accepting the proposal after I received it. At the time the roofer found a broken tile elsewhere on the roof and said it would be replaced along with the roof repair. It took multiple calls with multiple responses that they'll get me on the schedule. This went on for about 4 weeks. So they get me the schedule. I asked if they could call me when the roofer was on his way so I could meet him there. I was told that wasn't a problem and she'd put it on the work order. I decided to go over to the house. The scheduled time was between 11:30 and 2:30 pm. So it's 2:30 and no one. I called, and was told they came out and made the repair first thing this morning. No courtesy call from them. I had parked my car in the garage and when I pulled out and got out of my car to close the garage door, I noticed a half dozen roofing nails in the driveway. I have no idea if one of my tires took one. I get the completed order with pictures. I have no idea if the broken tile was replaced. I called them and advised i wanted proof the broken tile was replaced before I paid the bill. I get a call minutes later the Job Coordinator and someone else was going to come out to the house to address my concerns. It was at that time I was going to address the lack of clean up and the nails left behind in the driveway. She gave me a time frame. Again I acked if the could call me when they were on the way. No call. Two days now, and nothing from them. Very Disappointed.


    Response from the owner

    Hello, Steven. Thank you for the feedback. We greatly appreciate hearing from customer's such as yourself so that we can get better. We will look into this and take corrective action on our end.

  • S

    Stan Szpytek

    5.0

    From beginning to end, working with Five Guys Roofing was an exceptional experience. Nobody wants to do a replacement of a 20 year old roof but when it's bad, it's bad. The team at Five Guys made the sales process easy (no pressure) and provided a replacement price that beat all of the competitors. Once the job started, Joel was on-site every day providing us with personal updates and video footage of the progress. In a nutshell, I will be enthusiastically be recommending Five Guys Roofing to my friends and neighbors in northeast Mesa (Las Sendas) as they discover their need to replace their roofs as time marches on. Great job, Five Guys....


    Response from the owner

    Thank you so much Stan! We appreciate your feedback and glad our team provided the best customer service for you!

  • K

    Kristi Kenney

    5.0

    As a real estate professional I utilize this company to get me fast and accurate roof estimates to close on real estate transactions. Every time I call Jake- he is very fast and quick to respond and get out to my job within a day or two and I always get the best estimate on the market. They make me look good therefore I will use them all the time. Of course my clients are happy with the results therefore I will recommend them every time. Kristi Kenney - ProSmart Realty


    Response from the owner

    Thank you for trusting us Kristi! We're happy to hear you've had a great experience and we're glad Jake takes care of you!

More reviews (2)

Map & DirectionsDirections

Current Hours
CLOSED
  • Thursday :7AM–4PM
  • Friday :7AM–4PM
  • Saturday :Closed
  • Sunday :Closed
  • Monday :7AM–4PM
  • Tuesday :7AM–4PM
  • Wednesday :7AM–4PM

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