Fine Line Improvements
Meadow, Rochester, NY

Fine Line Improvements Reviews

4.9 stars based on 54 reviews

Featured Comments:

• C

  Chris Brucker

  5.0

  They did a fantastic job! The quote included only 2 plywoods replacement, but they were open and warned me ahead of time that there are many more plywoods having to be replaced, so I wouldn't be caught off guard with increased cost, which I appreciate. When I noticed the debris falling into the attic space. I asked them to clean up and they gladly did! The debris also fell into the garage space and they cleaned up without me asking! The roofers accidently dropped a big piece of wood into the attic and caused a crack in the ceiling, I mentioned about it, and the supervisor repaired the ceiling himself, and even painted the whole ceiling, without extra cost! You cannot tell there was a hole in the ceiling anymore. They also replaced the full gutter system, and found a big rotten lumber caused by carpenter ants, they sprayed the nest and removed it. Installed the new lumber with no extra cost, which I truly appreciate about. After I did a walk-through myself, I mentioned a couple of things, like missing vent (mentioned in the contract), small daylight coming in the attic, etc. They came on last day to repair them without any complaints! They are a great team! Very friendly! I'm Deaf, so they are more than willing to use phone text as our primary method of communication so there was no communication barrier! The only downside is the cost, but their price is more reasonable than other companies, and they inform me in advance with increasing cost in the industry. I'd use this company again! Perhaps with new siding project!

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  Response from the owner

  Thank you Chris!!

• G

  George Torres

  5.0

  Fine Line did a very exceptional job from start to finish. We called them as we had a leak in our roof. Patrick & Brett immediately came out the same day, assessed the roof and through on a tarp for a temp fix. Brett was very professional with staying in contact throughout the whole process from the beginning till the end, he addressed all questions & concerns as needed. The Fine Line crew did a complete tear off & new roof in a day we were amazed. They also came back the following day to do a thorough cleaning to make sure there was no nails or mess and address anything else as needed. If you are looking for any roofing needs I would highly recommend Fine Line Improvements to anyone I may know for roofing concerns. Thank you Patrick & Brett for providing stellar customer service & quality work! Wish you all the best! One happy customer :)

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  Response from the owner

  Thank you George!

• M

  Marycarla Hausburg

  5.0

  We had a leak coming through our living room ceiling light. We called seven contractors ~ SEVEN - and only two responded. One of them was Patrick from Fine Line. We were impressed from the beginning. His wife answered the phone, took our information and let us know her husband would call us that evening. And he did. He arranged to come out a few days later. He came, as scheduled, on time. He thoroughly inspected our roof with my husband and explained everything. He sat in our driveway for over 45 minutes writing up three estimates so we could choose. - repair, partial replacement or total tear off and replacement. He never pressured us to do a whole new roof but because the price was so reasonable and because we felt so comfortable, that is what we decided. He emailed us the estimates, we returned with our answer and he called to schedule our job. Three weeks later the crew arrived ON TIME, as scheduled. They were hard working and cleaned up after themselves. Patrick dropped by each day to check progress and make sure we were satisfied with the progress and the crew. Within two days we had a brand new roof with no surprises or added costs. Patrick is one of a kind. We talked quite a bit and he has a lot of experience not only with roofing but with general contracting. I will definitely be calling on him again in the future. I cannot say enough good things. If you're looking for an honest business to complete your project, look no further than Fine Line Improvements. Trust me, you will not be disappointed.

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  Response from the owner

  Thank you!! We LOVE what we do... and we love that you love how we do it! We can’t wait to work with you in the future!! -Nicole & Patrick

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