Father & Son Building & Remodeling
Jackman, Toledo, OH

Father & Son Building & Remodeling Reviews

2.5 stars based on 17 reviews

Featured Comments:

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  Dustin Lozinski

  1.0

  Father and Son did a siding job on my home 2 years ago. I can't express how disappointed I am in their work. Siding fell off my home within 4 weeks of the project. They sent crews out to re-install it 4 different times. I eventually had to take legal action. They responded saying they are "starting to close their company, therefore not honoring any further lifetime warranties" I advise you to avoid this company. Roger Stuart has been proven a dishonest business professional.

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  Response from the owner

  Dustin we are very sorry to read your review today as we have honored all warranties offered and have addressed your legal request for a payment to remedy your issue to which we paid you in full in NOVEMBER 2020. We considered this matter closed as it has been over 9 months ago. Your materials are fully warrantied by the manufacturer and will continue to be as well by them accordingly. We do not shy away from any reasonable request and will never for as long as our doors are open. It is very unethical to think otherwise when we have been successfully serving the area since the 70's. Every company makes mistakes but it is the ones who stand behind them as we did with your job are the ones who should always be trusted. We wish you the best moving forward.

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  Matt Z

  3.0

  These guys are a complete joke. I hired them to build a deck for us several years ago (I should have wrote this review then, I know). They took so many short cuts and did not complete the job to perfection. Examples: They did not install the appropriate hardware for the deck gate even after bringing it to their attention multiple times - left the deck gate to swing around freely; they neglected to fasten down many of the deck boards with the right amount of screws, this has led to the warping of some of these boards; there is one deck board in particular that was not measured/cut to the right size, leaving an inch gap between the boards (picture included); I also had them install a privacy fence - part of the bottom was cut out away on one of the sections to conform to a section of grass that they were too lazy to simply remove. This looked absolutely hideous, however has since been fixed by someone much more competent. Mind you, these issues were brought to their attention, but "father" had all the excuses for his "sons" poor workmanship quality. It is my fault I decided to pay them instead of holding out until the job was done right, but at the time I just wanted to be done with them. LAZY and RUDE define them quite well. Avoid at all costs. UPDATE: I reached out to Father and Son after their reply and they fixed the issue without hassle. My opinion has since become more favorable of them. Thank you for staying true to your word!

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  Response from the owner

  Matt we are sorry to hear your job is showing years of age. Unfortunately wood decks and fencing are high maintenance home improvement choices and require annual servicing. We are extremely professional and are very alarmed by your comments as your job was fully permitted, inspected and approved PRIOR to the BANK releasing the job payment. We are extremely ethical when it comes to our work and professionalism and stand behind our work 100%. We would very much encourage you to reach out to us via the phone at 419-471-1191 or send more information including more photos to [email protected] so we might be able to do an inspection with you and discuss how we might make this right even though it has been over 4+ years since approved completion - because again that is who we are as a respected member of the community at large.

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  Erin King

  1.0

  I called them to set up an estimate for a kitchen remodel. We scheduled for a week out. I came to Toledo from columbus for the estimate . No one showed, no call, text, nothing. Clearly these people are unprofessional and poor at what they do. Don't waste your time even calling these people.

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  Response from the owner

  Erin we are very sorry to hear this and fear there is some confusion as we take all of our customers' estimate appointments very seriously. Please contact us directly so we might figure out where the disconnect is at 419-471-1191.

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