Far West Roofing
Williams, Bluffdale, UT

Far West Roofing Reviews

4.5 stars based on 107 reviews

Featured Comments:

• M

  Melissa Douthit

  5.0

  I called Far West Roofing when I couldn't find a company that would fix/redo my roof before winter. It was in such bad shape, it had to be done before the cold season set in. FWR squeezed me in at the last minute and gave me a fair estimate. They did a knock out job on my roof! They were courteous and professional the whole time. I'm so glad I found them. I highly recommend their services!

• D

  Denis Smogluck

  1.0

  Contacted this company on Friday and requested a quote to bent railing. Receptionist by the name of Echo promised to get back with an estimate. Contacted them again by email on Monday, Tuesday, Wednesday and was not able to receive a quote. Called several times answer - we will get back to you shortly. Our guy is too busy. To busy to look at one picture and says how much it would cost to fix a bent railing? Finally after expressing my frustration over the phone Echo said she won’t even work with me anymore. Had to wait five days to hear that they won’t even consider my request. Bad customer service. Very unhappy with the place. Don’t recommend to use them.

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  Response from the owner

  When Mr. Smogluck initially called, I informed him that we don’t do repair work on railings and our estimator was extremely backed up. Nevertheless, I told him that, as a courtesy, I would see if I could at least try to see if our estimator could give him an idea of what a repair like this might cost. After the first day, Mr. Smogluck took a very aggressive approach and demanded we give him an estimate. It became apparent very early that it would be in our best interest to not do work for him. After being berated on the phone, I politely emailed him to inform him that it would be best if he found someone else. In an email response back, he acknowledged his behavior (without apologizing) and further threatened to leave us a bad review if we did not meet his demands. Once again, I must emphasize that we do not even do repair work like he wanted done.

• P

  Peter Conwell

  5.0

  Far West Roofing replaced my flat roof in 2013. It was done quickly and professionally. Later that same year I had twenty four solar panels installed. Doug Cooper of Far West worked with the Solar installers to guarantee that the roof penetrations were done correctly, and he provided scrap roofing material to minimize friction if the panels should move at no extra cost. This year I am adding more panels and Doug has provided more material to minimize the friction of the new panels. With their dedication to providing quality service, I highly recommend Far West Roofing.

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