Fanth - Curry Home Improvement Co
6th, Rock Island, IL

Fanth - Curry Home Improvement Co Reviews

4.7 stars based on 34 reviews

Featured Comments:

• D

  Derek Clark

  1.0

  Signed a contract to have our house re-sided September 2020. Work finally started almost a full year later in August 2022. We were verbally told the job would take 1.5 weeks but it wound up taking six full weeks. Owner says he had it estimated to take ~25 days but we weren’t told that until the project was mostly complete. We dealt with loud vulgar music, our property being treated like a landfill, poor craftsmanship, new siding being damaged from negligence, and nails/sharp debris that had to be fished out of our dog’s mouth multiple times. After the six weeks there were still finishing touches that hadn’t been completed resulting in multiple walk arounds with the work crew and ownership to point out issues. Some have been addressed but others still remain so work is not complete. This didn’t stop them from sending a bill for the full amount. Will never do business with this company again.

  ---

  Response from the owner

  Hi Derek, Thank you for taking the time to leave us a detailed review. We want to be clear: the behavior of this crew does not meet our standards of quality, and we’ve taken appropriate measures to ensure that it does not happen again. But, we understand that this doesn’t take away the frustration of your experience. The pandemic has had an enormous effect on our industry. Supplies and workers are scarce, which has led to delays in work, and led us to work with new crews to complete projects. We say this not because it cancels out your negative experience, but because we feel it is necessary context as to how something like this happened. Our owner, Mark, completed a walkthrough with you on Monday and our understanding, at that time, was that there was no further work to complete. If that’s not the case, please let us know - our doors and phones are always open. We’re sorry for the frustration of this experience, and are committed to ensuring that nothing like this happens again. If you have more feedback, or if there is more we can do to ensure the project is completed to your satisfaction, we ask that you reach out via phone, mail, or our website. The Fanth-Curry Team

• L

  Louise Speer

  5.0

  They did really great work as far as can I tell! I am impressed with their professionalism and responsiveness prior to and after the work. They had a chance to move up my roofing work and got it done. They followed through with their promises too. I would use them again.

  ---

  Response from the owner

  Louise, Thank you for trusting your home with Fanth-Curry Home Improvement. We thank you for the awesome review and strive to provide excellect customer service. We look forward to working with you again on your future projects.

• s

  stephanie irwin

  5.0

  We couldn’t be happier with our bay window! Fanth-Curry did a fabulous job! I would highly recommend them for your projects!

  ---

  Response from the owner

  Stephanie, We are so pleased to hear you love your new Bay Window. It has been a pleasure working with you. We look forward to working with you in the future. Fanth-Curry Home Improvement

More reviews (2)