Fahrenheit Heating and Cooling Inc
Maddox, Visalia, CA

Fahrenheit Heating and Cooling Inc Reviews

3 stars based on 4 reviews

Featured Comments:

• M

  Mariela Vizcarra

  5.0

  Technician was early and quickly diagnosed problem with my unit. I did not go through a homewarranty company. Office staff was very helpful and responsive. I called on a Tuesday and was scheduled for service the very next day! Parts needed for my heater repairs were on back order so I did have to wait for those to come in. As soon as the parts arrived 2 weeks later Fahrenheit notified me and had me on the schedule for the very next day. Ramon came back out and finished the repairs on my heater and my home is now warm and cozy. I also used Fahrenheit for some problems on my A/C back in June, technician that came out at the time was late, but he did call and notify me of his delays, my A/C was back up and running that same day!! I will 100% be recommending them to anyone and everyone that mentions they're needing HVAC services!!!

• D

  Deanna Aleston

  1.0

  This company was assigned to me through my home warranty. On October 24 I scheduled a service request. I had to call them to schedule an appointment even though they are supposed to call me. A couple days later they came out and "fixed" my heater. Two weeks later the heater went out again. A service request was made on November 8. Again, I had to call for them to schedule an appointment. An appointment was made and I was given a 3 hour window of when the technician would show up and was told they would call me to let me know when they were on their way. I never received a call and the technician showed up when my mother in law stepped out for 10 minutes to pick up my daughter from school. I called the company because by the time she got back the technician had already left and the company told me he could not come back even though it had only been 5 minutes. I was told I would be called to let me know if he would return later that day otherwise he would be out on the following Monday. Well, Monday came and went with no call and no technician. I called on Tuesday and was given several excuses. I was not called because the girl in the office had to leave early for an emergency on Friday and I was told that on Monday the technician didn't come out because he had a medical emergency. Apparently there are only two people who work for this company. A couple days later the technician finally came out and said a part needed to be ordered. My mother in law has now been without a heater for 3 weeks. I have tried calling the company several times and no one answers. Poor customer service at its finest.

• C

  Christina Torrez

  1.0

  My home warranty dispatched this company out on NOVEMBER 22nd. That same day their tech informed me that I needed an inducer motor. He stated that he would submit the report for authorization. I called American Home Shield (My home warranty) at least 15 times for an update. I left several messages with Fahrenheit and spoke to their receptionist to follow up because my home warranty stated they never received the report. Finally on DECEMBER12th they stated that they received the report and it stated my heater was working just fine. I called Fahrenheit and asked why they submitted this in error. I told them what their tech stated and the receptionist said there was nothing she could do, that I would need to pay another service fee and request another visit. My home warranty dispatched a 2nd vendor for a 2nd opinion and on JANUARY 18th they stated that I need an inducer motor. THIS ENTIRE TIME WE HAVE BEEN WITHOUT HEAT. As many of times I spoke to Fahrenheit, not once did they state that in their report my heater was working just fine. I continually expressed to them that we've been with out heat and could they please send over the report. Never once did they return any of my voice messages nor call me back. It was always me who had to follow up. Never once did they offer an apology.

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