EZ Roof & EZ Restoration
Rutherford, Birmingham, AL

EZ Roof & EZ Restoration Reviews

3.8 stars based on 54 reviews

Featured Comments:

• I

  Insjensen

  5.0

  FANTASTIC! I wish all contractors were this good and accurate with their work. The number one thing I loved the most... When I met Gerry, the first thing out of his mouth wasnt "who's your insurance company and let me get their info". He never asked once about how it would be paid for. When I asked him why. He said that was my decision and he is just giving a quote for a roof. It was the same price either way. Then a few weeks later everything went as planned, the work looks good, and the cleanup was out of this world!!! I have never seen any house be so clean after a job. I understand something here or there might get by. Most contractors just don't care and leave trash all over (especially nails). They replaced my roof over 2 years ago and I have only found 2 nails. I will only recommend this company to everyone I meet. I even had 2 of my neighbors use them already!!!

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  Response from the owner

  Mr. Jensen, Thank you so much for your feedback! We truly value your opinion. And thanks for sharing a pic of the completed work!

• Z

  Zachary Pittman

  1.0

  DO NOT USE THIS COMPANY. They did a great job a few years ago under the old owner. As part of that purchase I received a 5 year labor warranty on and repairs to the roof. Long story short, I've spent the last 3 weeks trying to get the new owners to honor the warranty and come out and fix a small leak. I've been told they'd call me back multiple times and they didn't. Told the repair guy would call me but he hasn't and they ultimately said I'd need to pay for the repair anyway. No thanks. I'll take my business to people that actually take care of their customer base. FYI, when you buy a business, you don't get to magically get rid of warranties for prior customers. That is how you lose business and ruin the reputation of the business you purchased. I don't normally leave reviews but I felt like it was warranted given the very poor experience I've had. P.S. By not doing a simple $250 repair, you have lost thousands of dollars in future revenue from me or anyone asking me for recommendations in the future. Solid business plan.

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  Response from the owner

  There was no purchase of a business as you claim. Your claims are unfounded nor warranted. Any claim you have is with whomever installed your roof. It was not us. Our company name is EZ Roofs and EZ Restorations - Contractor. You are mistaken. No one here told you we purchased the business of the Gerry Rotter. He is doing business in Mobile, Alabama.

• K

  Kimberly P

  1.0

  Be careful of this company. We had a new roof installed in 2018 from this company. We were happy until this year (2021.) We had a few decent sized leaks in several places. We thought we were covered as we had a 5 year warranty. I called them 1-2 times a week for almost a month. They said they are not responsible for it since they purchased the business from someone else. The girl named Misty was nice at first. Then she turned nasty when confronted about why they are not covering the warranty. My warranty was with EZ Roof, not with the previous owner. They will not stand behind their name and your warranty is essentially worthless. Very bad people to deal with.

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  Response from the owner

  There was no purchase of a business as you claim. Your claims are unfounded nor warranted. Any claim you have is with whomever installed your roof and who you paid. It was not us. Our company name is EZ Roofs and EZ Restorations - Contractor. You are mistaken. No one here told you we purchased the business of the Gerry Rotter. He is doing business in Mobile, Alabama.

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