Exceptional Roofing
900, Salt Lake City, UT

Exceptional Roofing Reviews

3.7 stars based on 3 reviews

Featured Comments:

• r

  rdkim100

  1.0

  I purchased a commercial property in West Valley on March 2018 that was built 4 years ago. Alan Archuletta of Exceptional Roofing constructed the roof. Commercial roofs are generally covered by a 20 to 30 yr warranty. According to the tenants, the roof leaked prior to my purchase but this was not disclosed to me by the seller, nor was it discovered by the inspector that I hired. I met Alan once, we climbed onto the roof, and he made various excuses and agreed to do some minor patchwork. Since then, the roof continues to leak, I have paid for a number of roofing fixes from other roofers, all of whom have concluded that the initial roof was poorly done. I have documented attempts at texts and calls to have Alan. If he does not respond within the next few days, I will take legal action.

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  Response from the owner

  I met this gentleman on this roof and noted several problems(screws installed through roofing membrane, gas line that had fallen down and distorted the rubber boot, cigarette burn holes, and other damage) that are not covered under any warranty. I mentioned these items to the new owner(of whom I have no relationship) and he accused me of making excuses. Because of his attitude I decided not to do any work for him.