Enloe Residential
Log, Aiken, SC

Enloe Residential Reviews

4.5 stars based on 96 reviews

Featured Comments:

• K

  Kimberly Timmons

  1.0

  Originally bought our windows about 1.5 years ago. If I remember correctly, they did a poor job with communication and my husband had to call them several times to set up a time for install. Recently, January-ish time frame, I called because I noticed one of the windows wasn't sitting correctly and I wanted someone to come and take a peak at it so that it could be fixed. It took several weeks before I got that scheduled and when they came out we were told they were all installed incorrectly and they all needed to be replaced. I called at least weekly to get updates and could never get a call back. I spoke to someone at one point and they mentioned the windows just being fixed as to replaced, which I really don't care I just want it fixed, but they said someone else needed to come out to look at them again to see what needed to be done. Over a month later, someone finally came out and said they could be repaired and didn't need to be replaced and he would get back to us regarding a time. Well it's been another week and I haven't heard anything so I guess it's time for me to call weekly again to try to get them to get this stuff figured out. Very poor communication. Would not recommend.

• M

  Mark Alison

  1.0

  Bad bad customer no-service from Enloe Residential siding. After they vetted me twice to be sure I was “the decision maker,” they didn’t show up at 10am. I called and was told a rep would call me. 20 min later I called back - phone svc hung up - call back ask for manager - 8 min on hold and hung up - call back phone svc hangs me up - call back and scheduler Walter hears me out but has no answers. I tell him to pass my issue to managers Larry or Cody and see if either of them have the guts to call me back - and go ahead and cancel my appointment. I won’t be doing business with them.

• T

  Taurus TCP

  5.0

  As a customer of Enloe Residential of Aiken, SC (under Southern Siding), I definitely recommend them for your vinyl siding and gutter system installation. As of August 27, 2019, Enloe Siding COMPLETED the renovation of a disastrous vinyl job replacement started and not completed (STOP WORK) by another contractor, Hixon Roofing, Aiken, SC. The Enloe Siding Installers showed up on the job on time with a City of Aiken Building Inspection Permit. Two (2) Enloe Vinyl Siding installers completed the renovation of the vinyl siding job on my brick ranch style house in four and half (4.5) working days. Enloe upgraded my medium grade vinyl siding to the premium quality as a little token of my patience and endurance of a bad job I suffered from Hixon’s Roofing, Aiken, SC and they upgraded me at no extra cost. What a BLESSING!! Enloe corrected double sheets of siding that the Hixon Vinyl installers left in some places such as the facing of the windows and under the soffit of the house. Enloe had to install vapor barrier on the latest additional room as Hixon Roofing did not install one sheet as city building codes require. In addition, Enloe repaired a rotten wood panel that Hixon Roofing installers had covered up. Enlow installers worked with my surveillance camera installer on drilling holes and pulling some of the cable through the cable openings. And Enloe has a lifetime warranty on their vinyl siding and gutter system products and a 10-year warranty on labor. They have their own in-house installers so you will get someone from their company for repairs and upgrades (and the same installers), not a bunch of different outsourcing companies with the potential to return to your home to steal and the work looks different each time.

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