Enhanced Homes
Shirlington, Arlington, VA

Enhanced Homes Reviews

4.8 stars based on 124 reviews

Featured Comments:

• K

  Katherine Byrd

  5.0

  We began our renovation/two story addition (~1400sf) with Ryan and his team in February 2020, and completed it in October 2020. Needless to say we hit some interesting challenges with the pandemic causing closures, supply chain issues, etc., but Ryan and his team managed to stay completely on track and we completed on time and on budget! Ryan and Scott were both very responsive, answering our questions, making changes as we moved along, and addressing any concerns we had. We made several changes along the way (including re-doing the entire kitchen at the last minute!) which they accommodated easily. Ryan was intent on making sure that when we were done, our house had a cohesive flow/look, so it didn't look like we just tacked an addition on the back. This included a substantial amount of work in the original part of the home, including electrical, paint, and cutting through existing walls. We have received several compliments from our neighbors on how pretty the house looks, and in particular that it all flows without needing to paint our brick (which we really did not want to do, to maintain the original look of the home). I would recommend this team to anyone!

• H

  Harley Stine

  3.0

  ✍️ Enhanced Roofing & Remodeling resided, reroofed, re-screened and replaced 1 skylight in summer of 2017 at a property I represented in Arlington. I requested bids from 3 exterior contractors, Pond Roofing, American Energy Masters and Enhanced Roofing. Bob Timbers, principal of American Energy Masters, didn’t even show up to estimate. The kicker is I have used AEM in the past making a couple bump-outs at a property in Vienna for me that was $21,896.00. I made 2 follow-up calls to Bob getting voice mail and leaving messages for him. I stopped chasing him after the second call. Enhanced proposal accepted was $6834.50 for the scope of work. Pond Roofing proposal for identical work was $20,323.00. I cannot image what Pond was going to do making their performance worth more than 3 times ER’s job. Shanti Smith was the Pond sales rep I worked with. Over the years I have had Pond do roofing on properties I represent. ER sales rep, Scott Seaman, was knowledgeable, straightforward and easy to work with. His proposal was word processed, easy to read and understand. Paperwork was precisely as we discussed in conversation. Though Scott was unable to expedite final clean-up at completion of work. The office staff was not helpful in that effort either. I withheld final payment until clean-up was accomplished every 3 or 4 days sent the office manager date and time stamped photos documenting the status. During that period of time Scott Seaman left the company. The office was not easy to work with. ER office manager could not understand that my company’s property management agreement was specific power of attorney giving me authority to enter into contracts for the property. My client, homeowner, was working in Brussels at the time. I used my DocuSign app to get her signature. DocuSign app in my experience, is buggy and not that easy to use in 2017 and isn’t much better today. In short I am happy with ER work and pricing, disappointed in their office. Oh yeah, also after final clean-up and payment a couple of screens blew off windows and I discovered screens were only held in place by friction. ER did not install pins in the frames. You guessed it, after being paid ER was not interested in correcting that problem. i call their type of business model churn and burn.

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  Response from the owner

  I'm sorry we have a policy of only the home owner has the ability to sign contracts. You would be amazed how many scams we are approached by weekly. I don't think it is fair for you to give us 3 stars when the work was great and apparently the price was amazing. Thank you for the business...

• D

  David Cartner

  5.0

  Our journey to build our new home was one of great fortune. At first, we went down a road that ended up as a dead end and left us frustrated and disappointed. After some researching and reaching out, we ended up meeting Ryan and the rest of his Enhanced crew on a whim. Right off the bat, he completely changed our mind about the entire process. We knew that we met a builder that was honest, straight forward, and understanding to our wishes for our new house. The entire process was near seamless from start to finish. As with any build, there are hitches in the process, and without a beat, Ryan and his crew gave us different options that obtained what we were looking for and kept us on budget. In the end, he and his crew delivered a beautiful house that we absolutely love every time we walk through the doors. I cannot speak highly enough of Ryan and Enhanced Roofing!

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