Elite Roof and Solar - Charlotte
Clement, Charlotte, NC

Elite Roof and Solar - Charlotte Reviews

5 stars based on 22 reviews

Featured Comments:

• K

  Kelly Aspen

  5.0

  I had a great experience using Elite Roofing. I had an area on my roof that was damaged due to a faulty gutter; the plywood was completely rotted away and I had water leaking down into my wall whenever it rained. Jake came out and inspected the area (and the rest of my roof to make sure it was okay), fixed the problem, replaced the gutter, and it looks great! Have not had a single issue since. I would definitely use Elite again, they were great to work with and Jake did an awesome job!

  ---

  Response from the owner

  Hi Kelly! We are happy to hear things are now worry free and that you were happy with our service. Thanks so much for taking the time to share your experience. We really appreciate it!

• H

  Heather Lenox

  5.0

  I feel very good about the work Elite Roofing did for our home. We were a complicated case with known leakage/water damage but unknown location/severity. Elite's team did a great job hearing my needs at the time of the bid. On install day, things went a little sideways because of communication with the crew, but when I self-advocated to make sure the job slowed down to allow for sufficient inspection and mitigation, they handled it very well. I was able to get through by text and phone call immediately and throughout the day as needed. They took the time and did the extra work needed to assure I have a healthy home. They also compensated me for the extra stress that arose during that hiccup. To me, a flawless job is a much luck as anything else. What really matters with a company is do they respond, respect their customers, and do the right thing if a job gets unexpectedly complicated or mistakes are made. Elite checks ALL of those boxes. I will be recommending them to friends, family, and neighbors for years to come. Special shout out to Jake and Ross for their exceptional customer service from first contact to final payment.

  ---

  Response from the owner

  Hi Heather - thank you for the fantastic feedback, and for the recommendation. We always strive to provide exceptional customer service, and it's great to hear we met your expectations. We also really appreciate you sharing your experience with you family and friends. It means a lot to us. Thanks again!

• S

  Steve Amedio

  5.0

  Its always tough to find folks in the trades that are timely and professional and still reasonable about price. That's why I decided to post my experience with Elite Roofing. After a recent story we had obvious water damage in a bathroom ceiling that was the result of wear and tear on our metal roof. I called Elite and they were there the same day with a reasonable quote. Not fuss or trying to sell me more than I needed. Just a good detailed repair quote. Job was completed 2 days later and no problems since. Thanks Elite!

  ---

  Response from the owner

  Thank you Steve for taking the time to share your experience. We are glad we could be of service, and hope we can help you again in the future!

More reviews (7)