Elevated Exteriors
27th, Moline, IL

Elevated Exteriors Reviews

4.4 stars based on 20 reviews

Featured Comments:

• M

  Martin Davis

  2.0

  Very poor customer service, even worse attention to detail and sub par craftsmanship. The only reason they got 2 stars is the actual windows are high quality, but you can get them installed by a better company as they outsource the production. In the pics you will see the gaps in the trim they reinstalled as well as the 1/4 round. There is also a couple images of their attempt to repair a sill that came loose during the installation. They did nothing to clean up after themselves outside of the house. The pics only show a portion of the screws, nails and other trash left on my patio and in my lawn. Not pictured is the screen that was installed with a 3" slice in it. I shared my concerns with Ian, the owner, and he came out the next day with a magnet to pic up as much of the metal debris as he could find. He also went to the hardware store to get materials to fix the screen. The screen does not match the others and he said he would be back out with the proper screen and materials to replace the broken sill and fix the trim work "in a week or 2." 2 weeks later he scheduled a time to come out and make things right "around lunchtime" only to cancel at 1:17pm and reschedule for the next day at the same time. That was 19 days ago and I have not heard from him since.... So in total I am still waiting over a month after his crew was on site. I have had to clean up my yard, patio and driveway. I have gaps in the trim, a broken sill and miss matched screens. And they have been paid in full! Don't give them all the money until the job is completed or they will disappear. And you can get the exact same windows installed by at least one other company in the area.

• N

  Natalie Erhardt

  5.0

  Had a really great experience with Elevated Exteriors and the owner Ian! Good communication throughout the process even when there were some delays due to weather. Had the roof re-shingled, gutters replaced and a flat top roof redone over the shed that Ian came out and completed himself due to my concerns of it leaking prior. Left it much better than he found it! Would definitely recommend!

• J

  Jeff Carroll

  5.0

  Ian was a pleasure to work with! His roofing and siding crews were knowledgeable, efficient and did top quality work. After we had new windows installed he willing sent his team back to help us fix an issue with our siding due to the work on the windows (by another company). This was above and beyond and we are extremely pleased with this level of service! Thank you Ian and staff. I’d recommend Elevated Exteriors to everyone for quality work done right and in a timely manner!

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