Eichelberger's Home Improvement
Central, Hagerstown, MD

Eichelberger's Home Improvement Reviews

3.5 stars based on 4 reviews

Featured Comments:

• T

  Tim K.

  5.0

  Outstanding service. Our roof had been damaged in a wind storm and was missing several shingles & had some loose shingles. Eichelberger's returned my call for service the same day & responded the next day for an estimate. They inspected the damaged area & checked for any additional damage that I might have missed. They provided a fair & reasonable price and were able to complete the repair that day prior to an incoming storm. Quality work (that comes from years of experience) & clean up which included walking the yard & picking up any stray shingles pieces & taking some old shingles that I had. They are a longstanding local family owned company that has installed several roofs for my family.

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  Response from the owner

  Thank you for your review. It was a pleasure working for you.

• J

  Jolene Bryant

  1.0

  The guys were rude and unprofessional. They didn’t give me a time frame when they were coming, and showed up without calling. Before I was able to explain my problem I was hit with $250 cost just to look at the damage area, I explain I wasn’t told that when I made the initial appt, he then took an eyeball measurements of the roof and said someone will call back with an estimate. My question was “to what you haven’t even looks at the damage “

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  Response from the owner

  We do not have this person on file as to doing work or an estimate for. My company would not show up to anyone's home without notice or an appointment. We do not charge for estimates of any kind. All our estimates are free and all estimates are done by appointment only. If this person had any questions or concerns, they should have contacted the office immediately. Ms. Bryant may still contact our office to discuss because I do not approve of anyone using my company or my company's name for their benefit. I am sorry this happen to Ms. Bryant. Our company has been in business for 40 plus years and our reputation is based on honesty and the customer's satisfaction. If any one has any issues with my company or my employees, they can rest assure by contacting my office at 301-791-1575, these matters would be handled. I take all reviews and comments seriously. Please Ms. Bryant, feel free to contact our office and ask for the owner. Thank you.

• R

  Robin Thomas

  5.0

  This company has been in business for a long time. They are a great company to take care of your needs for your roof and home improvement.

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  Response from the owner

  Thank you for your review. It was a pleasure working for you.

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