EC Roofing and Home Services Direct
Frederick, Catonsville, MD

EC Roofing and Home Services Direct Reviews

4.9 stars based on 70 reviews

Featured Comments:

• A

  Ann Ramsey-Moor

  5.0

  When a roof starts to go south and clearly needs attention, it's not easy to know where to turn for expert help. After a windstorm several years ago ripped some shingles off our roof, we contacted a succession of contractors who left us in real doubt about their ability and willingness to do the job properly at a reasonable price. Time passed; the pandemic hit; and we were hung up by one more complication. When we finally located and contacted EC Roofing, found via Better Business Bureau reviews, the difference was immediate and palpable. In a few days' time, our roof was assessed and pictures were taken. Shortly thereafter, we received a detailed proposal and cost estimate for the work needed -- which, given the age and condition of our roof, meant a replacement rather than a repair. Karen Geary patiently answered our many questions and simply asked us to choose a shingle color and let EC know when we were ready to proceed. There was absolutely no pressure applied; nor was there any attempt to up-sell us. A week and a half before Christmas, our new roof was installed. Although we had anticipated a big mess and perhaps more than a little dislocation, menbers of the roofing team were incredibly disciplined, courteous, and neat, completing the whole job -- cleanup included -- in five hours. In this era, companies like EC Roofing are a rare find. No fluff; no false promises; just an honest, professional job. I recommend them without reservation.

  ---

  Response from the owner

  Wow! Thank you so much for this amazing review and for taking the time to leave it for us. It's a shame that people say a lot, that it's not easy to find the expert help you need in the home improvement industry, but we are very happy that you connected with us and we provided the help you needed. Karen has been with us for a long time and you can see why she is invaluable to us. You couldn't have been in better hands and that's how we feel about all of our employees. Thank you and we appreciate you and we are so happy for you that the job went smoothly and perfect and you are happy with your new roof. Happy New Year!

• M

  Mattie Hayes

  5.0

  Maintaining several properties can be quite a challenge at times. I'm always looking for good trades people who can help me keep things up to par. I am grateful to have come into contact with EC Roofing. You will not be disappointed! Curtis is a gem and represents this company very well. The work was done in a timely fashion. Photos were shown to me to discuss the problem and photos were furnished when the job was completed. I couldn't be happier.

  ---

  Response from the owner

  Thank you for taking the time to leave us your review . And we're grateful we connected as well! We look forward to continue to service your home service needs . We agree Curtis is great and we glad he could take care of the situation. Have a great day!

• S

  Steve Wilson

  5.0

  Mike did a good job working with me to select the shingle type(GAF Camelot) I wanted. He did research and we put together a good solution for my roof, gutters and gutter guards. There were some minor issues needing to be addressed at the end of the project and his team took care of everything I asked for. I recommend EC Roofing for your home.

  ---

  Response from the owner

  Thank you for taking the time to leave us a review. We sincerely appreciate it. We greatly value our customers, and we are ecstatic that you are now one of our satisfied customers.

More reviews (7)