Eagle Windows & Siding Co
Skyway, East Alton, IL
- Phone:
- +1 618-259-2500
- Website:
- https://edwardsvilleroofing.com/
- Address:
- 130 Skyway Ct, East Alton, IL 62024
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Eagle Windows & Siding Co Reviews
3.5 stars based on 26 reviews
Featured Comments:
R
Robert Redmon
1.0
Have been trying for last 6 months to get a replacement window pane, 3 months to contact and get someone to see window. Still trying to contact for price of replacement and work. Phones never answered, messages never returned. Would use someone else but they did the work for replacements and landlord wants them used
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bleep bloop
1.0
There are missing screws from 2nd story windows and they are protruding from the wall. Basement windows are not properly secured and bend easily. Sliding glass door was installed crooked and water is leaking from under the track and from the weep holes inside of the house. Caulk has detached and or is missing from multiple windows. Installer became irate over wearing a mask and tried to blame everything but their work for damage and improper installation after they had aknoweldged the issues and admitted to causing some of said issues themself. WARNING: If you have already hired and paid these guys, keep your paperwork, document their work and interactions, make sure that they give you a proper itemized list of what you paid for. Avoid this company at all costs, I have uploaded a video of these issues on my youtube channel.
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Ben Fisher
1.0
>>> Horrible Customer Service Once Work is Done, Cut Corners and Missing Necessary Materials Lead to $500 Roof Leak Repair <<< The roof replacement job was of average to above average cost in 2016. The job seemed okay. However four years later we are getting leaks in one of the same spots we had been, every time it rains, including damage to some panel wood on a wall. The worst of it is very poor communication and customer service after the job is done. I called almost three weeks ago to discuss and was told I'd get a call back the next day. Nothing for over two weeks. I called again three days ago and left a voicemail. No return call. I called today in the middle of the day and straight to voicemail again. Will update if anything changes but for now I'd suggest you avoid this company. UPDATE: they cut corners and failed to install necessary material that would have prevented the leak. Didn't fully replace the roof like they were supposed to. Costing me $500. After months of trying to talk to them (not even requesting anything free), including their VP, they still never communicated with me. AVOID but especially for roofing
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