Dynasty Building Solutions Tampa office
US-301, Tampa, FL

Dynasty Building Solutions Tampa office Reviews

4.4 stars based on 271 reviews

Featured Comments:

• S

  Sherrail Brown

  1.0

  Please do not use this company! My husband and I signed a contract with dynasty for a new roof and siding job. The project took over a year to complete with lack of communication and material issues. Due to this fact, the company had to pull another permit to perform the work on the job which held up the process even longer. Dynasty was not aware of this and sent a crew out to work on the house and they were unable to complete the work and had to reattach the old siding. Also, dynasty dropped off the materials and they set in our front yard for over 3 months before the work started. I reached out to dynasty multiple times using email and phone. Unfortunately, my point of contact for each project left the company within a few months of us working together. In addition, the crew would be scheduled to come and work and they would not show up. I would not suggest spending your hard earn money with this company. Once our project came to a close, we tried to work with the company for a discount. Due to all the issues that we received during the process. The only way the company was willing to discount our job is if we waived our warranty. Update: We actually didn't receive a discount on our roof job. I would be more then happy to provide the receipt. Please rereview the file and you will see we never stated we were happy with the process at any point.

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  Response from the owner

  Sherrail, Thank you for leaving your feedback. After doing research on your file I see that you were discounted a large amount last year, that you were satisfied with at the time. I see that management has been on your file responding to the 2nd discount request which leaves us with the options that were provided to you. We thank you for your patience and understanding of things happening in construction, especially being a larger project (you shopping around and put the project on hold) and material delays that we experienced. We look forward to getting your file wrapped up and we appreciate your time, and patience that you have given us. Thank you again for your feedback that we have taken back to the team, to implement on our next project!

• R

  Reb 314

  1.0

  Jim H was the one I originally spoke to and the reason The company has pushed my original installation date of 12/24/2021 to 01/03/2021. After a lengthy discussion and advisement that the contract should be cancelled and monies paid be refunded with no fees/charges imposed, they gave me an install date of 12/20/2021, and that install should only take a day. Not day, 12/20/2031, I was advised that the shingles should’ve been here at 9am, then that changed to 4pm, and was given the excuse that the shingles could not have been brought in because of the tarp that was on my roof. Additionally, the ceiling collapsed right above my workstation while I was working. I called their office to get a date when the ceiling can be fixed because people will be gathering at my house for the holidays, not to mention the health and safety of my household. The people in charge has yet to return my call or give me a date, and no manager or person of authority was willing to discuss and resolve the issue with me. This company has always tried to call close to the end of business day and refused to have me speak with a manager to resolve the issue. WILL NEVER RECOMMEND!

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  Response from the owner

  Maria, thank you for leaving your feedback, I see the issues regarding your material drop was addressed and we are at your property working on time as promised. I see that management has been all over your file and we have been in direct contact with you as well. We thank you for your patience and understanding of things happen in construction, we look forward to getting your project completed!

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  Travis Yaeckel

  5.0

  Dynasty Building Solutions was great! They came out promptly to examine our 14 yr old roof and gave us several options to choose from. We ended up going with a full replacement roof and couldn’t be happier. Our project manager, Ty Jones kept us in the fold every step of the way and made sure things were done correctly and on time. Highly recommend Dynasty for any of your roofing needs!

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  Response from the owner

  Thank you for the wonderful review and for taking the time to share your feedback with our company. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

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