Duncan Roofs
25th, St Petersburg, FL

Duncan Roofs Reviews

3.7 stars based on 61 reviews

Featured Comments:

• K

  Kathryn Goppert

  5.0

  I had needed a new roof for a couple years and spoke with Seth from Duncan roofs. He was super responsive, caring, and made the process easy for us. He was upfront about all the costs and I trust him. We had received estimates from other companies but felt best about Duncan. They use great quality products and our timberline ultra roof looks perfect. They took off and rehung our gutters (which not Very many companies do). They put tarps over all plants and our jacuzzi, and were very clean and did not make a mess. I walked the roof when they were done and there was no mess, everything was perfect! Their team showed up first thing for two mornings with a full crew and tackled the job and made it look easy even though it’s hot outside. Among the many gentleman that were out, John, Avery, and Carl spoke with us when the job was complete, and were very professional and courteous! I couldn’t be happier: if anyone needs a new roof I highly recommend Duncan Roofs!

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  Response from the owner

  Dear Kathryn Goppert, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

• K

  Kimberly Harper

  5.0

  After getting 3 estimates for a roof replacement I decided to go with Duncan Roofs. Their estimate was not the cheapest, but their warranty sold me! They will inspect the roof annually, and if needed make necessary repairs at no additional cost! There were no surprise extra charges for the job. I replaced a 17 yr old roof with minor leaks. My insurance company is happy and so am I. The warranty is transferrable should I sell. The owner came out and met with me personally to ensure that I was happy. The job was completed in 2 days and the roof looks beautiful! They were prompt with a Wind Mitigation inspection report which I sent to my insurance company. Tiffany was my contact, she was superb. She followed up with me to let me know when the city inspector was coming and emailed to me every document needed. I would highly recommend giving Duncan Roofs.

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  Response from the owner

  Hi Kimberly, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

• S

  Steven Acosta

  1.0

  I had Duncan roofs install my roof a year and a half ago and I thought everything was fine until the first storm came through. I found several leaks in my roof that they at first refused to acknowledge, and now I just get the run around when I try to find out what is going to be done about their poor quality work. I wish I had looked at their complaints on the BBB website before I did business with them, I guess now I will be another complaint with the BBB against Duncan’s fly by night work.

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  Response from the owner

  Mr. Acosta, we would like the opportunity to investigate your feedback further. Please could you contact me at [email protected] or call our team at 727-323-1611? We’ll work with you to resolve any issues as quickly as possible.

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