Drury Brothers Roofing Inc
I-25, Pueblo, CO
- Phone:
- +1 719-543-0600
- Website:
- http://www.drurybros.com/
- Address:
- 2201 I-25, Pueblo, CO 81008
- Hours:
- Thursday8AM–5PM
- OPEN NOW
- Reviews
- Map
Services
Drury Brothers Roofing Inc Reviews
4.2 stars based on 79 reviews
Featured Comments:
D
Doug Conry
2.0
Roofed my house 1 1/2 years ago and it has been leaking around roof mount air conditioning unit. This is the third time that it has drip from my ceiling. Called them a week ago and no body has done a follow up on leak. I haven't been able to fix ceiling because they have not fix the problem yet.
M
Mitch Andrews
5.0
Great roofing company. These guys are not your typical hail chasing in and out dirt bags. They have a shop in Pueblo and have been around for years. I got bids from 4-5 places and felt the best with them. Joey was easy to work with, he provided all the info and pricing I asked for but didn't try to upsell or push anything. No annoying calls reminding me about my quote, no today only discounts, just an honest competitive price and plenty of information. I was on the books for a while then one day all the materials showed up on my roof, the next day the job was done. No disruption, no mess, no fuss, no shingles sitting on my roof for 3 weeks. In and out with respect and quality work. After the job was complete they were very responsive getting me everything I needed for my insurance company. Overall very satisfied and wouldn't even ask anyone else if I needed another roof.
Response from the owner
Thank you so much for taking the time to leave us this amazing review.
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Brian Nazeri
1.0
Drury brothers was the original roofer of my house in 2011-2012. Last year I spoke with Ike several times early in 2019 to have him come out to replace some of the standing seam roofing panels that have slid down. After several rescheduled appointments on Drury brothers terms, the roof was never even inspected. After months of playing phone tag there was still no resolution. I was told from the beginning that there wasn't a warranty on my roof, and I was fine with that. I just wanted the roof fixed and was more than willing to pay for it. During mid summer time, I noticed that during heavy rains, my ceiling was leaking in one area, and this was explained in one of the phone conversations with Ike. Ike is a very friendly man and good mannered over the phone. He explained a lot about my project and how the roof was made on site with roll formed roofing panels (I believe that is what I was told) and they were the best choice as a company to fix the roof because they had the exact same roofing panels. As time went by in 2019, it became fall and the snow began to fall at the house (which is a high altitude house sitting at 11,400 feet) and the road closed. During the winter, I made a mutual friend who had a roofing company that promised to come and check my roof as soon as the road was drivable. 3 weeks ago, the other company came out to evaluate my roof. They came out and explained why the panels had slid down and why some of the panels are damaged. They took me up on the roof to show me details and took pictures for me. It seems on sections of the roof, the top row fasteners were not installed, but they were installed in other areas. They also mentioned that a lot of roofing companies have 10 year workmanship warranties. They suggested that I contact the original roofing company and see what they have to say. That being said, I should add that this isn't a small and inexpensive house. This is a $2M property and I am disappointed in the customer service I have experienced. I understand that everyone is busy and schedules don't always go they way they are planned. But when I was up on the roof and showed the poor quality of work, I was disappointed. I don't like leaving negative reviews publicly because I feel like everyone should have a chance to correct situations. I am not looking for a free roof, just an explanation and a solution.
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