Dreamworks Roofing & Contracting
Lawrenceville, Loganville, GA
- Phone:
- +1 770-686-3598
- Website:
- https://www.dreamworkscontractors.com/
- Address:
- 4640 Lawrenceville Rd, Loganville, GA 30052
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Dreamworks Roofing & Contracting Reviews
4.6 stars based on 127 reviews
Featured Comments:
J
Jennifer Bradford
5.0
We have used Dreamworks twice at the recommendation of our State Farm agent. They repaired our roof from where a satellite dish caused roof/soffit/fascia damage and water was pouring underneath. We also just used them to blow leaves and pine straw off the roof and gutter guards as well as blow off the roof of our shed. Very professional, friendly, prompt and quick service. Well definitely use them again and will recommend their services as well.
Response from the owner
Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience!
m
mike mcever
1.0
My current contact is Chris a office manager as the rep did not work out. He is currently telling me I won’t be able to talk to a owner! Had our roof done a week ago. They dropped a “nail gun” through the vent causing a hole in our ceiling upstairs. And put there ladders across our gutters also causing damage. Not to mention walking all over our flower beds. We were told by the on-site supervisor that we would get a call the next day to get things set for repairs. Never got the call. We called them 3 days later. To get we will call you this week to set a date and time for repairs. That was Monday. It’s now Wednesday and still no call. Poor response when they cause damage to your home.
Response from the owner
Hello Mr. McEver our apologies that you had a frustrating experience with DreamWorks. This is not the kind of service we provide to our customer. I understand the production manager (Chris) has been in contact with you through text and phone calls. He did receive the pictures you sent him on Monday and is still planning on getting your ceiling repaired this week. Again our apologies that no has been down however Chris had planned on having someone out Friday 3/25/2021 to fix the ceiling. He also said he would replace or repair the other damages to the flowers beds.
C
Chad Walker
5.0
I started following Dreamworks because of a former student, Jacob,. He is a partner in the business. I wasn't actually looking for a roof at the time, but one of their representatives actually knocked my door with an offered for a free roof inspection. So I let them inspected roof. After the came down from the inspection, they made me aware that they saw ZERO damage to our roof. A few days later another roofing company had come by and offered a free inspection as well, when I saw they were roofing neighbors of mine I allowed them to take a look. After the completion of their inspection they had told me my roof has lot of hail damage and persisted that we file a claim. We preceded, but I had a bad feeling about it. The roof was approved by my insurance provider so I reached out to Jacob Fuchs of Dreamworks. He sent me a link showing me the past roof inspection they had completed and to my surprise he guessed the company that actually inspected my roof letting me know, there were concerns of contractor made damage. Neither of us have proof to say either way, but the customer service and knowledge from Jacob is what sold me , on choosing the contractor for my job, I'm glad I hadn't signed an agreement with the last company just yet. Jacob came out right way and went over every with and to my surprise had gotten the insurance to pay out an additional $10,000 for my roof! The roof is beautiful and Jacob personally came by and picked up left over materials the day after Thanksgiving. Overall my experience was incredible. Jacobs response to phone calls and text messages make me feel he just might be the Usain Bolt of customer service. If you need a roofer Jacob is your go to guy!
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