Dr Roof Inc
Roosevelt, Seaside, OR

Dr Roof Inc Reviews

4 stars based on 43 reviews

Featured Comments:

• L

  Leland Moyers

  1.0

  Don’t use their white vinyl type roof. Condensation has destroyed the sheeting and roof starting to leak all over. Less that 10 years old. Called the first time after thanksgiving they let me know on the day of December 23 and after showings them the leaks they tell me it doesn’t leak. I’ve called them 4 more times with no response. Time to elevate the situation. Don’t use this company. I’m out 20k

• S

  Steven Santos

  1.0

  First started with few phone call before finally reached an actual live person. Explained too Lisa the receptionist that I was looking for a bid on metal roof their in seaside. She explained that no one is their to handle the call and would take my info. Called back again few days later as they had not responded and said I can easily send you truss plans and design to take a tear off which most all roofing companies would do. So I sent her email and said someone would call back. Another few days past and still no response. Mind you the house is literally 1.5 miles away from their office. So 10 days later had passed and at this point I had already sent out for 3 other bids and they all came in with 1-3 days. Their are two main metal manufactures Asc and Taylor metal. If you send them truss plans they will get back to you within several days which I also had back and new cost of materials. This started March 9th and by March 23rd I received quote only because I sent an email back to them on how abs their customer service was. Who ever manages the bid process needs to do something different. Tom finally sent me a bid and after all the hassle abs wait time their bid was the highest by over 5k. Cmon....Then I received another call and he was following up on why I sent the email complaining. I told him service and response time was horrible and know one follows up. He said that he follows everything through Crm and saw that. So if he follows everything then why didn’t he step in and expedite things. He also said I don’t need the business meaning I basically am nobody just wanted my feedback. My feedback is what you see above. If your in seaside are and coast call weather guard in Longview ans or sawtooth in Portland. They both will get you answers and actually come look at the place as well and their an hour plus away. Dr roof only has 4 stars as well. That is saying something

• D

  Dick Darby

  1.0

  DR Roof has good guys selling the work, but grade B work. Basic flashing not done completely, flat area source of MORE leaks! Price a rip-off for the job!

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