Douglass Restoration Inc.
Tamiami, Port Charlotte, FL

Douglass Restoration Inc. Reviews

4.4 stars based on 207 reviews

Featured Comments:

• R

  Robin Franklin

  5.0

  Douglass Restoration has been a Godsend!  Their staff from Alisha, to Gina, to Steve, to Joe, and to everyone I didn't name ...  Everyone has been top notch, very personable and attentive.  I've never felt like anyone was trying to "get one over" on us. Getting us connected with the law firm without us knowing that was even an option was the beginning of our world turning around for the very best that God has for us. And other than a little pip of miscommunication early on with the scheduling of when workers would be at the house and the fascia board getting mortar dripped on it (which we hadn't gotten to see anyone to point it out, so ... lack of communication on our part), we've been nothing but impressed and very appreciative. The customer service and care have brought tears of joy, especially with the first heavy rain and no leaks!  I just remember sitting in the mortgage office with Steve and him impressing upon the agent to please expedite things so the project could get started promptly and before hurricane season was in full force. Thank God!!  I also recall Joe coming by daily to check on the delivery of some supplies that were delayed and keeping us in the loop throughout. And recently they re-sealed the back room roof, seeing how it can't be replaced unless the entire room is redone. And our man Joe did a great job of that!! God put it to the test with some steady heavy rain yesterday. And, no leaks!! I can't give God enough praise for connecting us with such a great business who have definitely treated us with the utmost of care.

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  Response from the owner

  Thank you so much for your kind feedback Robin! We are so grateful that we could work together with you on your roof replacement.

• F

  Francesca da Silva

  5.0

  This is the second roof in my family that we've used Douglass Restoration for. We have been very happy with their work on each one. The crew was fantastic and has great attention to detail. I would highly recommend anyone looking for a roof to stop at Douglass Restoration and to look no further.

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  Response from the owner

  Hey Francesca, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

• W

  William Anderson

  5.0

  Douglass Restoration has very knowledge associates assisting through each step of roof replacement. Alicia was very responsive and helpful working through insurance approval. Ashley and others in the office provided updates regarding scheduling and were very helpful detailing the steps to expect once on the schedule. The roofing crew did a fabulous job on installation. They were very careful to put tarps down to catch roof debris and were very thorough with cleanup. They walked the yard numerous times with the magnetic rake to pick up nails. Bailey is being very helpful in getting the final insurance paperwork finalized.

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  Response from the owner

  William, We are lucky to have such a great team here at DRI. Thank you so much for your kind words! We appreciate your business

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