Destin Roofing Inc
Park, Destin, FL
- Phone:
- +1 850-837-2645
- Website:
- https://www.destinroofing.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
- Address:
- 150 Industrial Park Rd #13, Destin, FL 32541
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Services
Destin Roofing Inc Reviews
4.5 stars based on 16 reviews
Featured Comments:
C
Charles Edmundson
1.0
Don't recommend. Did not stand behind their work. Charged me a bunch of money to fix my roof leak but they didn't really do anything. Just tighten some screws and put down a little compound was here maybe an hour not much more. Roof leaked the very next time it rained. I texted the tech. He said he'd make a new ticket and swing by next time he was in the area. After over two months they never came by. Rained again. Leaked again. Texted again. Guy didn't remember me. But did come back (which is why they're getting 2 instead of 1). He told me how they'd need to get a moisture meter and do a water test, etc and that he'd get back when they could schedule. He later texted and said that they weren't coming back. That my roof wasn't installed correctly. So, they took my money and fired us. Would live in a tent before I gave Destin any more money --- Update: The response from the owner below came *after* they had already called me. The owner talked "at me" telling me that I should have never texted the tech directly (even though he gave me his number and asked me to do so) - that I ought to have called the office. They then told me how they brought the tech in, who has been with the company for 30 years, and scolded him for making commitments to the customer and then telling me what both of us ought to have done, etc. They were not concerned with my poor experience. They were only concerned that I had given them a poor review. **They then offered to refund my money but only if I deleted this review** I told them that I'd be happy to update my review if they came out and did the work that the tech had committed to. They declined. So, I've taken a star away from these guys. I love that they are looking at these reviews and want to have a positive impression in the community. However, I believe it is unethical to ask a customer to take down a less than stellar review for a price. Perhaps there are other bad reviews out there that were removed and perhaps some of these 5 stars are not all genuine.
Response from the owner
Hi Charles! We're terribly sorry to hear that you had a negative experience with our services. This is certainly not the kind of work that we stand behind. Please call our office, we would love to talk more with you about this challenge!
F
Fred Mehlos
5.0
Destin Roofing was Spot On! From the get go, on time and during the initial estimate every question I asked was met not with "Thats Extra" but "Thats Included" They got there at 830 am on Thursday worked till dark and back on Friday at 830 and gone at 1 PM leaving me a perfect new roof. Everything was done, all repairs made and my roof looks great. They kept everything clean around the house and picked up after themselves constantly. Don't bother with multiple estimates, Hire Destin Roofing, You will be very pleased.
Response from the owner
Hi Fred! Thanks so much for the positive review. We appreciate your feedback and are happy to hear that you had such a positive experience. We take great pride in offering the finest services to our clients are are so glad that you received that! We look forward to serving you more in the future! Have a great day!
O
Orlando Rosado
5.0
My elderly neighbor sustained minor roof damage from the recent storm. I noticed Destin Roofing was working up the street from her house and asked if they could possibly look at her roof for a quick estimate. A few hours later the roof was repaired. I called Destin Roofing to thank them on my neighbors behalf and learned they completed the repair free of charge. My neighbor was very happy. Thank you so much.
Response from the owner
Thank you for the kind review, Orlando. It was our pleasure!
More reviews (7)