DependaCoat / DependaRoof / DependaGutter
Columbia, Martinez, GA
- Phone:
- +1 706-550-1485
- Website:
- http://www.dependacoat.com/
- Address:
- 4116 Columbia Rd, Martinez, GA 30907
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Services
DependaCoat / DependaRoof / DependaGutter Reviews
4.5 stars based on 39 reviews
Featured Comments:
E
Elizabeth Mendoza
5.0
DependaCoat is a top notch company! From their quality of work, to their cleanliness, to their reliability...I can't recommend them enough! I will never use another company. They are amazing!!!
Response from the owner
Mrs. Mendoza, thank you so much for taking the time to leave us a great review! We appreciate you and we are so glad you are pleased with the work we completed on your home. We look forward to working with you in the future!
K
Kelsey Saul
5.0
We have nothing but great things to say about this company! Jonathan made the entire process easy from start to finish. We had our home painted and we were very pleased with the service. The workers were very courteous and checked with us throughout the process. They were very thorough with their work and paid close attention to detail to help us achieve a beautiful transformation! We could not have asked for a better experience! We highly recommend Dependacoat!
Response from the owner
Thank you so much for your review! We are happy to hear that you love our work! We appreciate your business!
L
LasertreeD
1.0
Do not get this coating for your deck! Save yourself money and years of regret and frustration. Get your deck STAINED by another company! The first year was wonderful after it was re-done in 2015. It never looked so good. Ever since then it has been in constant decline. Rust marks started appearing where screws were located. The horizontal boards keep rotting. This past winter my 70+ year old mother put her foot through a rotten section and thankfully did not get injured. It's been so problematic that we've never even put furniture on it. It has had absolutely nothing on it for the past 3 years. I will give the company some credit because they did replace the initial set of rotten boards in 2016; however, the job was done carelessly, which has just added more aggravation. Paint all over our house because it was not masked appropriately, etc. We notified the company again in 2017 of the issues and did receive phone calls back. They were supposed to come out and check, which they did. We never heard anything back from them after that visit and nothing was fixed. This year (2018) we notified the company again as there are new issues with more rotten boards. We were notified via email "that the warranty does NOT cover replacing damaged wood or other substrate to which the coating is applied." It is sickening to think that we paid over $4000 for this work in 2015 and now will need to pay more to replace the rotten boards in the short-term and eventually pay to re-build the deck because the product will continue to accelerate the rotting of more boards as time passes. This coating cannot be removed once it has been applied. Maybe someday we will actually be able to use and enjoy our deck once we are past this awful experience.
Response from the owner
Hi, LasertreeD, We are sorry this has taken so long and sorry you are frustrated. We always do our best to stand behind our product and keep our customers happy. Sometimes, in the scope of things, being a small business, something may slip our minds. It is never our intention to just ignore the concern of a customer. I don't see a name here to reference the information, nor do I have any of the photos you posted as reference for which job this would be. Please send me information to [email protected] to let me know who you are so we can reference your account information and do our best to remedy this situation. Have a blessed day!
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