DeLaurier Roofing
Macon, Athens, GA

DeLaurier Roofing Reviews

4.9 stars based on 125 reviews

Featured Comments:

• D

  Debby Henning

  5.0

  John DeLaurier is a great business man. He communicated with me from the time he did the inspection, throughout the process and after. He made sure I was happy with his crew and services. He also handled getting Gutter Guard Installation. I highly recommend DeLaurier Roofing!

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  Response from the owner

  Thank you so much Debby! It was a pleasure working with you for your roofing and gutter needs!

• J

  Jeong-Yeob Han

  1.0

  John replaced the roof in our house in 2019 with a contract including two cricket installations but this May I found that they didn't install crickets (our house has two stories with a high ceiling). I contacted him immediately and he shipped us some parts needed to install them. However, it's been 3 months since those parts are sitting in the driveway. At some point in May, he texted me that they will take care of it and take a picture for us. I have waited and waited but he is not responding my call or text for almost a month. I am very disappointed about how he deals with former customer as he was such a great person to work with. Update on December: I have waited for 3 more months but still no progress.

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  Response from the owner

  Almost everything in Mr. Han’s review is accurate and we are very sorry the situation has come to this, however there are important details missing. We offered to pay for additional material and labor to install crickets on his roof even though the insurance refused to pay for them. On the day of roof replacement, Mr. Han informed us that he would not be paying the contract price we had agreed. Instead of leaving his home with a partially completed roof, we finished the roof to exact manufacturer’s specifications. Mr. Han promised he would make monthly payments for his new roof but refused our 3rd party financing option. He did not make consistent monthly payments. Almost a year passed before paying his final invoice. Needless to say, we will not continue our professional relationship with Mr. Han and we leave this response in hopes to prevent a similar fate to one of our competitors.

• C

  Charley Hearn

  5.0

  John provided a quality, professional roofing system installation. It's evident that DRR spends the time constantly improving their service and working on the little things to help provide the best service possible. If I ever have additional roofing needs I'll be sure to reach out to them.

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  Response from the owner

  Thanks so much Charley! It was a pleasure working with you!

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