Del Rio Roofing Company
Harlan, Atlanta, GA

Del Rio Roofing Company Reviews

3.9 stars based on 7 reviews

Featured Comments:

• K

  Kelly Wright

  1.0

  Paid to have a leak in my roof fixed. After they fixed the roof I got my ceiling fixed and painted. First rain after the job was completed I noticed a spot still leaking. I contacted the owner. He said they will come fix the issue. I have been told this for over a year. At least I was getting some false hope. Now I get no communication. I am left to pay another company to do what I paid them to do and pay again to get my ceiling patched and painted.

• E

  Evelyn Lewis

  1.0

  I initially had faith in this company, but now I am totally turned off. I paid to have my ENTIRE roof redone in October 2016. Since then they have had to come out three times to check where my roof was leaking in both the garage and my master bathroom. On Thursday November 15, 2018, I woke up to water leaking yet again into my bathroom. The leak was significant enough to where it required three buckets and towels to contain it. I reached out to the the owner of the company (Del Rio) using the number posted and he told me that he was out of town on another job and would not be back until the following week. I was then told to call and remind him that following week about the issue. I followed up with him on Tuesday, November 20, 2018. During that conversation was assured that I was a priority, and that someone would be coming on Wednesday to "investigate" the issue. He then said if not Wednesday then definitely Friday. Further more he assured me that if his team could not find the issue he would climb up there himself on Monday, November 26, 2018 and see what was going on. Needless to say Wednesday and Friday came, no call, no show, and no one answered or returned my messages or telephone calls. I called Monday, November 26, 2018 to follow up one last time, and again no one answered my phone call or has reached out to me to follow up. This really upsets me because, I still have a leaking roof and now I have to come out of pocket to find someone to repair what should have been done correctly the first time. Communication is key. I would have been okay with the company communicating to me that they couldn't do the job, because then I would at least have known. This is wrong, bad business, and unacceptable. I will be reporting them to the Better Business Bureau. These photos are from the numerous issues I have had with my "brand new" roof.

• M

  Monica Aramillo

  5.0

  Extremely professional. Got the job done and the most important....very affordable. Definitely recommend. Thank you, Del Rio roofing.

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