DeBell Home Improvement Center
Virginia, Reno, NV

DeBell Home Improvement Center Reviews

3.8 stars based on 49 reviews

Featured Comments:

• L

  Lawrence Page

  5.0

  As a consumer, especially in these times, it’s a question of who is going to get our money. We need work done on our home. There are many details to figure out, but what I do know is that DeBell has an A+ rating with the BBB and that all of their licenses are active and in good standing with the state contractors board, but what sold us is how LONG they’ve been in business for. A company CANNOT still be in business for 32 years making mistakes. When Roger came out to our home, he explained our options and the differences between all the alternate options. He definitely answered all of our questions. I did peruse the online reviews and what I saw were mostly good. How can you be in business for that long with zero negative reviews? We went on our feelings and impressions of the company and couldn’t be happier. With that being said, what kind of people are we dealing with? Apparently, owners who care, as we have the cell phone number of one of the owners. We were pleasantly surprised with the fact that this a real thing with this company since there are no call centers and faceless strangers to speak with. Turns out that they really do care about what we have to say. We are in the middle of a project with DeBell; the windows and front door have been completed, and siding is on the way. After the contract was signed, my wife and I headed to the showroom in Reno, NV. It is the largest showroom in the area, and helped my wife to determine the specific details, to confirm both DeBell and we were on the same page. We found it comforting to have the personal attention and we were both able to touch the product that was to be installed. The windows and front door have already added so much to our home and look amazing, things can only get better with the siding. When everything is done I will post before and after pictures so you can see the transformation. While my wife and I were not expecting to pay what we did, you really do get what you pay for. We want the personal attention and coordination of our project, with the best materials available. DeBell has certainly valued our home as much as we do. Our project is complicated, but DeBell is easy to do business with. Their installers are clean and efficient, and really did treat our home well for the window and door install. The guys handled everything without complaint, taking blinds to the dump, moving my pool, without any damage to any of my property, while keeping the area clean that they were working in. Probably not the typical window installation job duties for everything done, but that’s not in my wheelhouse. I just appreciated the help. Buyers beware of imposters-there is only one DEBELL.

• A

  Annie Breese

  5.0

  DaBell home improvement center installed windows and a sliding glass door in our home. They surpassed our expectations by far. The installers Rusty and Henry truly did an incredible job. My father worked in construction for many years;when he pulled up to see our new windows he was astounded. Thank you DaBell for having such high-quality windows. I encourage anyone that is considering replacing their windows please contact DaBell home improvement center.

• b

  brittany

  1.0

  I just had a man come for a scheduled quote to replace a front residental door. The literal 1st words out of his mouth were, "you should use Home Depot, we don't sell doors less than $5000" didnt ask me my budget or try to sell me anything. Really awful salesman who didnt want to do his job. Is this how you guys treat every person????? What a terrible way to have your business represented. I own multiple homes on the same street that need new doors and windows and thats the service you provide!? Disgraceful, embarrassing and shameful! Great 1st impression Debell! What a joke!

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