D E Smith Home Improvements
Fern, New Oxford, PA

D E Smith Home Improvements Reviews

4.2 stars based on 5 reviews

Featured Comments:

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  Tonja Bosserman

  1.0

  After getting a quote with Doug to replace our shingles we decided to go with him because of supporting a local business and he came highly recommended from a handful of people. Everything was great at first-communication, timing. We signed our proposal which went up $200 from our original quote after he climbed onto the roof to get measurements. When he started the project and started taking the shingles off, told us our price was going to go up because he didn’t realize there was 2 layers of shingles on it. (I’m not a roofer but I would have thought a professional should have seen/felt the thickness or difference of 1 layer vs 2 layers). We said ok-he didn’t give us a price at that time as to how much more money it would have been. Once everything was removed he came to us and told us it would be an additional $1500 because of the second layer needing to come off. That was way more than we thought it would have been. After we all came to an agreement as to what we would be paying we gave him half of the due amount. Work was completed by “his crew” that showed up the next day with another roofing name on their company vehicle. They did a great job laying the new shingles, their cleanup was beyond my expectations. They left. Doug came back to get the remaining payment and proceeded to tell us it would be an additional $200. I told him absolutely not-we resigned our contract after we all came to an agreement and now he wanted even more money. Never again will I use him, as a “professional” roofer-he should have inspected for 2 layers of shingles and had his numbers correct before constantly trying to get more money from us.

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  Clint

  5.0

  I highly recommend Doug and his crew. Extremely fast, did an excellent job installing our new shingles on the roof. Uses high quantity material and the quality of the installation was fantastic. I will gladly utilize his services again for any home improvements we need done on the outside of our house. He takes pride in the job he does and it shows in the quality or work he does .

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  Todd Goldberg

  5.0

  Doug is efficient, does good work at a great price. Doesn't make you wait a long time to get it done either!