D & D Roofing
Charles, Racine, WI

D & D Roofing Reviews

3.4 stars based on 28 reviews

Featured Comments:

• A

  Athena Martin

  5.0

  They are a very professional and reliable company, but also caring. They helped us through an unexpected expense when redoing our roof. They were kind, caring and patient when working with us. I would 10/10 recommended them.

• D

  Dakota Kruger

  1.0

  I would never even recommend them to my enemies. They chose to come do our roof even though we made it clear we wanted a discount for their terrible communication, and being 4 weeks late, or our money back. They told us AFTER they got here and started the roof that they weren't going to give us a discount, when it was too late for us to send them away. We got an estimate in the beginning of May. We received a signed contract stating 2 to 3 weeks. Had absolutely no communication about timing changing. After 4 weeks we called and were told they would try and be out by that weekend, never showed up, never called. At 6 weeks we called again, and said we would like a discount AND it to be finished by the end of week 7 OR we would like our money back and to go else where. We received a call from Dale saying he would speak with the guy who was suppose to be doing our roof. And never heard anything back. We received a text saying they were coming out today and we called to confirm what we said last week about discount OR money back considering our garage leaked during the 1 week of storms that could have been avoided had they come out on time. After speaking with Dale's wife who was nothing but RUDE, we will NEVER use this roofing company again and NEVER recommend them to anyone. Our "Discount" and "them doing us a favor" was not being charged for soft wood they found after the fact but she herself said had they not found that soft wood they wouldn't have given us a discount. So even though we made it clear DISCOUNT OR MONEY BACK. They chose to still come out and do our roof, since we weren't getting a discount, they shouldn't have been here and should have been mailing us our deposit back. Which to me should be considered theft and a scam. And then I was called rude several times for trying to make it clear for what we had stated last week, as she sat there and lied and claimed to have spoken to my husband last week about this issue, when he had only spoken directly to Keith and Dale. Never spoke to her until today about everything going on. She tried blaming the weather at one point. We were in a drought during weeks 1-4 and had rain only during week 5. Not a good enough excuse when there was no rain during the time period we were told they would be out. We never received any communication until we called and left voicemails. And most of the time what was communicated to us was false. So if you want TERRIBLE customer service, TERRIBLE communication, and work done no where near on time and it being blamed on nonexistent weather, this is the company for you!

• B

  BILL CHRIS

  5.0

  We hired D & D Roofing to do our new roof. We had previous bad experiences with other roofers in the past. They were very knowledgeable and reliable. As well as provided excellent customer service. They stand behind their work. Not like the other roofers that you won't hear back from. We would definitely recommend them!

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