Curtis Lumber Co Inc
Grove, Delmar, NY

Curtis Lumber Co Inc Reviews

4.5 stars based on 41 reviews

Featured Comments:

• L

  Lois Gundrum

  2.0

  I arranged for some lumber for a set of custom built bilco-like doors. The man at the counter was very nice and helpful. He helped me decide on the best type of wood, width, etc. (that's why two stars, not one). I paid for the lumber, sight unseen, to be picked up by the workman who was going to construct the doors. I just learned that the workman complained about the condition of the wood when he picked it up, but the Curtis person he dealt with was very rude and told him to go someplace else if he wasn't happy with it. I wish he had. Instead, he accepted it and dropped it off without saying anything. I started to paint the wood and noticed it's condition right in the middle of the job. Given his tight time schedule, it was impossible to return the wood at that point. This issue could have been avoided if my workman had rejected the wood. But I'm writing this review because I had trusted that Curtis would give us good quality boards in the first place. So my recommendation is to check your wood thoroughly before bringing it home ... don't assume anything.

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  Response from the owner

  Hi Lois: If you could please send us some more information on your order, we would really appreciate it. Please send your name and invoice # to [email protected] We haven't been able to find you in our system to figure out what has happened. Thank you! We want to do what we can to make your situation better and to learn what did occur so we can make sure it doesn't happen again.

• J

  June Poltorak

  5.0

  I decided to replace my interior 6 panel masonite doors with 2 panel solid core doors. Chris was extremely helpful in the process. I was able to buy the slab solid doors, bored for the lockset and hinge ready for installation. I was able to finish the project completely on my own. I can not say enough for this Curtis Lumber location!!!

• Q

  Quintin Gauthier

  1.0

  I think you need a new forklift operator! 2 weeks to finish a job because you damaged the first set of ceiling tile,so I ordered and paid for another box at 160.00 +$ guess what ya damaged them also. I like how you all act like well it's not my fault apologi goes a long ways but please don't apologize now, get better handling people's merch they buy from your place of WORK! You know my time has value also.

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  Response from the owner

  Quintin, Sorry to hear about your problems! A member of our management team has found your order and will be reaching out to you shortly to help. Thank you for your patience!

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