CSM Heating Cooling & Roofing
Capitol, Tumwater, WA

CSM Heating Cooling & Roofing Reviews

4.8 stars based on 88 reviews

Featured Comments:

• c

  craig Pearson

  4.0

  Just a quick note to say these folks were polite, clean and efficient during our installation of a Mitsubishi Ductless 2-head Heat Pump System. Will recommend to anyone, and will use them again in the future

• B

  Brenda Curtis

  5.0

  I was in need of replacing a 23 year old electric forced air furnace. I chose CSM in Tumwater for the job. I called Jason and he came out and gave me a no pressure estimate! The system was ordered and came in when expected, and the appt was made soon after for the install. Day of install they arrived on time, and got to work! New heat pump was in, they cleaned up my site, showed me how to use the new thermostat and I was enjoying guilt free heat that evening. I look forward to being warm this winter and cool next summer! I’m excited to see how low my next power bill is, too! Thank you, Jason, Mike, Matt and Paul for all your hard work! Great Job! Brenda C

• C

  Chris Ristine

  5.0

  We were in need of replacing our 19-year-old furnace and after initially receiving an estimate of approximately $26k for a new high efficiency furnace, heat pump, air purifier, and UV light cleaner, we sought out CSM for a second estimate. Our salesperson, Jacob, is a friend of a friend, so we reached out to him and he was able to meet with us within a few days. His presentation was much less of a sales pitch than the first company's, and the bottom line was also much different--less than a third of what the first company estimated! To be fair, Jacob's estimate didn't include the cost of a new heat pump, but that's because, unlike the first company, CSM indicated they could likely integrate our brand new existing heat pump (which we had as a result of a one-year-old heat pump failing, but that's another story) into the new furnace system. The first company had indicated they could not do that, and so we would have had to buy yet another new heat pump if we had gone with them! We went with CSM and, because all of the system pieces we were going with were in stock, they were at our house the following Monday morning--three days after we received their estimate!--installing the new furnace. The installation and follow-up to make sure everything was just right has been excellent, and we were able to get heat in our house just in time for the weather changing. We are very pleased with the service we received from CSM from start to finish and heartily recommend them!

  ---

  Response from the owner

  Thank you for the great review! CSM moto is to treat our customers like family. If you ever have a question just give us a call! We appreciate your business!

More reviews (2)