CS Roofing Company
Beck, Hillsdale, MI

CS Roofing Company Reviews

4.5 stars based on 59 reviews

Featured Comments:

• E

  Ellen Wilch

  1.0

  We had lots of problems since the roof went on—poor workmanship in places where attention to detail is important, problems compounded by unpleasant interactions with the salesperson who quoted the roof, guess he didn’t care about customer service once the invoice was paid. Open ends to gutters after gutter helmet installed allowed birds to nest in the gutters within days, and open corners at the edge of the roof might allow access to bats. Why did I have to argue about fixing this? That at least got fixed, along with the downspouts that weren’t cleaned out beforehand as promised, though one downspout still isn’t draining quite right. Edging on small flat roof areas looks terrible, slightly improved by a second visit, but still there are issues. Today I noticed the ‘fix’ on one edge is now an entrance to a new wasp nest. Fantastic. As pleasant as the owner has been, ‘making things right’ isn’t really possible when some of the initial work was so poorly done. Do I believe that my expensive roof won’t start leaking in a year or two? Not really. What can’t I see that wasn’t done properly?

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  Response from the owner

  Hi Ellen Wilch, We at CS Roofing take these matters seriously and regret to hear that you had a bad customer experience. We would be glad to come back out and further address any other issues you have. We came and addressed your first complaint and met with the local Building Inspector which passed the building Inspection. We also for your inconvenience deducted $450.00 off your final bill. Also if your roof was going to leak it would have with the severe storm that we all just had. Please feel free to reach out to Valerie Swearengin our office manager at (855) Fix-Roof or email the owner directly at [email protected] to resolve this issue at your earliest convenience. Thank you.”

• A

  Angela Onda

  5.0

  CS roofing was very professional and friendly, both from the initial phone conversation with office staff, until the final completion of the roof installation. They even gave a refund for materials that weren’t used. I’m so thankful they were able to help me.

• T

  Tamara Parker

  5.0

  They were really nice guys. My husband and I are very happy with their service. Our roof looks amazing.

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