CRS Roofing & Guttering
Dance, Sevierville, TN

CRS Roofing & Guttering Reviews

4.5 stars based on 29 reviews

Featured Comments:

• M

  Michael Bussman

  5.0

  Stop looking for a roofing contractor and call Clay at CRS Roofing today! I was working on getting several estimates to have a new roof put on my home when I called Clay at CRS Roofing. He was able to come out the next day to take a look at my roof and give me a quote on the spot. He beat my other estimate by several hundred dollars, and I never told him how much it was! Also, Clay carries himself like a professional, yet he still makes you feel like an old friend he's known for years. Due to another project of his being delayed, he was able to come do my roof the very next day! Part of this was due to the large inventory af shingles he keeps on hand, eliminating a wait time for materials to be shipped in. His crew was punctual, showing up when Clay said they would be there. Clay was onsite for most of the day, as was his wife and son, and was able to answer any questions I had as they arose. CRS Roofing truly is a family affair! I had several pieces of plywood that were damaged and needed replaced. Clay's crew replaced them as well, and I only had to pay for the wood, no additional labor was charged. Once the work was done, the crew did an excellent job cleaning up the work area on the roof and around my home. Clay was still on hand, and I was provided with an emailed invoice before they left. I forgot to add that NO MONEY changed hands prior to job completion. Clay expressed up front that he would accept no payment until the job was done, site cleaned up, and I was 100% satisfied. At the end of the day, I cannot think of any way Clay and his crew at CRS Roofing could've made my roof replacement experience any better. Plus, there is always something satisfying about working with a local contractor versus a large company with a franchise in my area. When spring comes and I'm ready to do something with the roof on my large shed I will be giving Clay a call!

• J

  Jennifer Gaston

  1.0

  I called, gave them my address and they never showed or called me back to give me an estimate! Why are local contractors too good to service local residents any longer? We are the ones who LIVE here! You get your LIFELONG business from us, but instead you go after big money from touron cabin investors! I guess I am going to have to call someone from out of town to come fix my roof!!! Very sad!! Will never recommend this company!

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  Response from the owner

  Jenifer, we do apologize for any inconvenience you might have had. There are two other “CRS” companies that service the surrounding counties and that might be a possibility of confusion. Here at CRS Roofing, Sevierville we strive to serve our locals with the best possible service for you are our first clients. With that being said, we do not have any record of having communication with you. If you would be so kind to contact us, we would be happy to come out and take care of your roof for at least a discounted price to help compensate for any inconvenience.

• R

  Rafael Pascual

  5.0

  If you need a new roof you need to call CRS Seymour Roofing, wish there were 10 stars to rate them. Will definitely pass the word of their great service to anyone asking about their work. They take time to explain and answer questions. I would absolutely hire them again and will highly recommend them to all my neighbors and friends.

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