Craft Roofing Company
Windsong, Canton, GA

Craft Roofing Company Reviews

4.5 stars based on 12 reviews

Featured Comments:

• M

  MELODY WILLIAMS

  5.0

  Today I had a wonderful Roof inspection and minor repairs with Craft Roofing. The Inspector was very knowledgeable about my roof and very informative. I give the company a 5-star rating.

• D

  David Snyder

  5.0

  I would like to share a review of my experience with Craft Roofing Company. I had my roof replaced by them, and the results were outstanding. The installers were on time and finished the job in a little more than one day. The roof looks great, they did a thorough cleanup, and we haven't had any problems. Mr. Craft also agreed to have no payment above the amount of the insurance claim payment. I agreed to have a ridge cap installed, so the new roof with architectural shingles cost me $261.00 out of pocket. Great work at a great price.

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  Response from the owner

  Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Craft Roofing Company.

• D

  Delvecchio Parks

  1.0

  Carl does not do business professionally. He was so quick to get the insurance money that he did not provide a itemized quote until after he scheduled workers to come to my house. We didn't even have a signed contract before the work was done. He promised a discount only to attempt to recoup the money from the insurance company for work he was told they needed to approve before the work was done. Once the work was done and he was paid, he tried to strong the insurance company for more money, threaten to place a lien on my house, and stated he would not honor my warranty. I had to call the customer protection bureau to report him. I wouldn't recommend anyone uses this company as they are just trying to defraud the insurance company and are very unprofessional.

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  Response from the owner

  At Craft Roofing we strive to effectively communicate the process of handling insurance claims to our customers. We sincerely apologize for any misunderstanding of our processes. We follow all insurance guidelines in regard to supplemental claims. Our customers in the community have been a pleasure to work with and we will continue to work on improving communications of our process.

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