Cook & son's roofing and painting
2nd, Jamestown, NY

Cook & son's roofing and painting Reviews

4.4 stars based on 7 reviews

Featured Comments:

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  Paul Demler

  1.0

  Josh Cook and crew failed to complete exterior house/garage painting; leaving some siding and molding totally unpainted, left blotchy or see-through areas on alleged painted surfaces, over and under painted window frames and porch railings, did not properly fill gaps and holes, failed to clean spilled paint, and did not clean up paint scrapings as promised. The paint crew was unprofessional in overall workmanship in spite of a written guarantee. The owner, Josh Cook, was provided both written and photographic evidence of problems, said he would correct them, but never showed to make corrections. Cook & Sons did not make restitution for paint and time I took to make the corrections. Cook & Sons is using photos of the general paint work on their website as evidence of proper workmanship. Cook & Sons failed to respond to a Small Claims Court complaint and the Court issued a Judgment against Cook & Sons. I would NOT recommend Cook & Sons for ANY painting projects.

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  Response from the owner

  We are sorry to hear this we are deeply concerned with making everyone of our customers satisfied you can reach out to our customer complaint line at 1800-382-5968 than you

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  Nikitta Vazuqez

  5.0

  I give Cook and Sons a 5 star review. No only is he a talented roofer with many years of experience under his belt, it turns out he is pretty good handy man as well both major and miner repairs under his belt. He takes the time to ensure quality work and at reasonable prices. Cook and Sons guarantees warranties for up to thirty years with products and repairs. He is friendly and family oriented. I would refer him to family and friends, and was very satisfied with the job he has done.

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  Dan Steele

  5.0

  I noticed a sag in our roof. Found Cook & Sons on Google. Very professional and knowledgeable. Great communication of status and when needing to leave to get supplies. We have a flatter roof so Josh took pictures to show me the issues and different stages of the repair. Clean up was awesome just like he wasn't here.

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