Continuous Gutter & Roofing Co. LLC
20th, Yakima, WA
- Phone:
- +1 509-248-8837
- Website:
- https://d-1roofingllc.net/
- Address:
- 420 N 20th Ave, Yakima, WA 98902
- Hours:
- SaturdayClosed
- CLOSED
- Reviews
- Map
Continuous Gutter & Roofing Co. LLC Reviews
4.4 stars based on 16 reviews
Featured Comments:
J
John Zites
5.0
Santos and Ed from Continuous Gutter installed new gutters on our home. We just had the house painted and these new gutters really complimented the new paint. They were fast and did an amazing job! The customer service was amazing along with the price! Thank you Santos and Ed!
Response from the owner
Thank you for the great review, John! We appreciate you taking the time to share your experience. We look forward to working with you again in the future should the need arise.
m
matthew savage
3.0
Our Home was built in 1905 and is a very large home. Last roof was put on in 1978 and was cedar shake and very tired. Continuous Roofing And Gutter did a great job customer service is great, I recommend them to anyone.
S
Sunshine Shirley
1.0
Started out great! Called for an estimate they showed up within days of requesting a quote. I called back to schedule the work and their secretary put me on the schedule and said it would be a couple of weeks out. Well about 3 - 4 weeks later I called 3 times and left messages and none of my phone calls were returned. Knowing it was not an emergency but wanting to find out when they were coming out I contacted Hershel and he informed me they would come out the 12th. They didn’t end up showing up. I received a phone call right before 5 on the day they were supposed to have installed my gutters from Hershel letting me know that Brenda his secretary was sick and how she should have called me to let me know the day before that they weren’t going to come up. After letting him know I felt like it was very unprofessional he begins to tell me that I’m #26 of 300 people on the schedule. So I guess he doesn’t need my money. He wanted to come out the next day but I already had plans to not be in town. We ended up scheduling for Saturday but after talking with my husband we decided to cancel. If that’s how they do business who knows what the quality of their work is. After reading other reviews on Yelp. I’m thinking maybe they did me a favor.
Response from the owner
Sunshine, I'm sorry we weren't able to make it out the day originally discussed. As I explained to you during our phone conversation, sometimes our jobs can take longer than anticipated due to unforeseen circumstances, thus the need to carry over to the following day. As this is our busy season, we have crews working from dark to dark each day to complete jobs in a timely manner. We strive to complete each job before moving on to another. I'm positive the quality of work would have exceeded your expectations. Sincerest apologies, Hershel Corbin
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