Compass Construction Inc
Riverside, Spokane, WA

Compass Construction Inc Reviews

3.9 stars based on 30 reviews

Featured Comments:

• E

  Edmund Anderson

  1.0

  It took 6 months for Compass to fix a burst pipe and replace my carpet. At first I thought it was due to Covid, but after dealing with the office staff I realized it was because they were unprofessional and had just failed to correspond well with other contractors, myself and my insurance company. The first "statement" I seen was mailed to me about 40 days after the project manager seen the work was completed. The manager told me he would be in touch with me with in a week, and never did. The "statement" claimed I was over 6k past due in a 30-60 day window. I hadn't even seen an itemized invoice, no correspondence from the project manager, no paper mail, no email, not even a phone call. When I explain this to them in person they said "it's no big deal." "Don't worry about, it's not going to creditors or collections" I told them "it wasn't ok, I'm not "past due," and I am worried about it, but I'll just shut up." When I said that, a guy from a back office said "yeah, do that." It's also important to add that the clerk blamed the invoice never making it to my house on the mail service. Even if the invoice was lost in the mail, once they considered me "1-30" days past due, wouldn't it have made sense to reach out to me some other way than mail like they said they were going to do anyway? I wouldn't hire this business again to paint my fence, forget working on my house. What a lousy experience this was. To the guy in the back office, what a cowardly and unprofessional way to behave bud. Good luck if you hire this team.

• D

  Dan Mitchell

  5.0

  Compass replaced our roof years ago from windstorm. We had a small leak actually caused from a patio cover installation, Compass came out and fixed it and were very pleasant to deal with.

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  Response from the owner

  Thank you, Dan, for sharing your good experience with us! 😃🙏🏼

• S

  Sam Morris

  5.0

  A tree fell on my house shortly after I bought it. Compass was there ever step of the way. They did amazing work from getting the tree off my roof to putting a new roof on my house. I'd highly recommend them of any disaster mitigation and restoration construction projects you need. 5 star service and great work!

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  Response from the owner

  Thank you for your awesome 5-Star review, Sam!! We appreciate you taking the time to share your satisfaction with our work and your experience with us overall! We’re here when you (and your referrals) need us!

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