Collis Roofing Inc.
Memorial, Lakeland, FL

Collis Roofing Inc. Reviews

4.6 stars based on 138 reviews

Featured Comments:

• L

  Luis Velazquez

  5.0

  I'm a 1st time homeowner who was nervous about the process of getting a roof replaced and covered by homeowners insurance. Mr. Greg Dickey of Collis Roofing made this experience less stressful and was always quick to respond to questions and concerns via text, email, or call. The Collis Roofing crew also did an excellent job of completing my roof in a timely manner and were also respectful of my yard(and dogs) cleaning up before they left every day. I have already recommended Collis Roofing to friends and family and have had neighbors ask who installed my great looking roof!

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  Response from the owner

  Greg Dickey prides himself on always being available for his customers day or night, for any questions that might pop up along the way. Our goal at Collis Roofing is to make you home improvement repairs as seamless as possible, while our hard-working staff takes care of the rest. At the end of a long day, our crews take the extra time to make sure your property is as clean as it was when they arrived, not only for professional courtesy, but because we want to protect your pets paws just as we would our own. We are so happy to hear about your experience with Collis Roofing Luis, and we appreciate the review and recommendation.

• C

  Cynthia Hedgepeth

  1.0

  Do not even consider using Collis Roofing!!! How very disappointing to was to have a huge, beautiful ceramic tile roof that cost tens of thousands of dollars installed on a custom built, Winter Park Tour of Homes property, certified "Green" home, to have a leak after 10 years of it installation...don't they have an average life of 25-30 years?.....only to be further disappointed in the amount of time it took to have Collis scheduled to inspect the roof for a leak (took over two weeks) and then to have to wait another 3 weeks to have it repaired (in this time there was a reschedule of a week which pushed the repair out further....this caused us about a two months of lost time in getting the house eligible to be sold....further disappointments came after we had inside of the house painted and put on the market to have the house fail its inspection because of the roof leak still being active!!!!! So it was not installed right in the first place and then not repaired correctly....When I called Collis about the failed report they said that there was a tree limb still touching the roof so that was likely why the leak was still there....to which I told them it was the first time I had heard about a limb touching the roof from the inspection or at the time of repair so why weren't we notified of it...FURTHER communications and outcome disappointments came, along with frustration when I notified them that we wanted a refund or the repairs done correctly before the closing on the house...the date was two weeks out and was clearly shared with them as we would have to give up $ 5,000 to the buyer (I negotiated this down from $7,200 with the house buyers, on top of the repair bill that we had paid Collis for but wasn't done correctly) to get the leak to get properly repaired. The response I got several days later from someone named Kay in the Repair and Warranty department (incorrectly named as that they didn't warranty any of their work) was that a refund wasn't possible...and after making follow up calls (2) that requested they get the repairs completed correctly, weren't returned promptly, we didn't get a reply until after the closing date on the house. REALLY...it seemed like they knew that since they had our money and if they delayed long enough and frustrated us enough that we would just go away. Pass the word to not use Collis roofing. Communications made by Cindy Hedgepeth with Bill Caruso on behalf of Jean M. Gilliland (a recent widow who owned the home/property.)

• J

  J. Rauscher

  5.0

  Collis Roofing just finished our roof and we couldn't be happier. Collis Roofing was very professional. Their Senior Estimating Specialist, Mr. Greg Dickey, was extremely helpful. He helped us understand and navigate the process from start to finish. Greg coordinated all parts of the process and took the time to answer all of our questions day or night. Collis Roofing went above and beyond for us. They made corrections to the old roof to prevent future problems. We are very satisfied with the work they did. We definitely recommend them.

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  Response from the owner

  Its important to be comfortable with your decision when choosing a roofing contractor as well as the products you will be installing on your home. Communication is key which is why Greg prides himself on being available for his customers at all times, ready and willing to answer any questions that may come up along the way. Our roofs are built to last which is why we take the time to make any necessary corrections where needed to ensure a long lasting roof. To see such a great review from a satisfied customer just lets us know that we have reached our goal. Thank you for the fantastic review and recommendation!

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