Clemens Exteriors Inc
Terra, Sheridan, WY

Clemens Exteriors Inc Reviews

4 stars based on 15 reviews

Featured Comments:

• M

  Michael Sanderson

  2.0

  Full disclosure - did not pay Clemens to have a roof installed but bought a home that they had recently installed a new roof on, so I consider myself a customer. In 2019, Clemens installed a new roof on the house that we then bought a month or two later. Upon moving into the home, we discovered the AC was blowing warm air so had HVAC come out and take a look, who then found a roof nail in the refrigerant line. After the line was replaced and AC working again, Clemens would not cover the cost of the repairs, claiming that they were not liable for anything placed close enough to the roof to be damaged. I did some research and found that many roofers (not all) consider it gold standard to do a attic/below roof inspection prior to roof installation to avoid these situations and that damage to under-roof structures was a roofer liability if they did not perform these. Clemens told me they did not perform an inspection and still weren't liable and still would not cover the cost of the refrigerant line repair. Attempted to discuss this with the owners (Clemens) who continued to simply deny responsibility. Decided to pay the HVAC bill instead of taking them to small claims court. So, know that if you use Clemens, this is a risk. They received two stars because the roof top itself looks to be of good quality. Just highly unsatisfied with the lack of professionalism by not guaranteeing your work doesn't damage other elements of the house.

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  Response from the owner

  Clemens Exteriors has a workmanship warranty on our work, but are unable to do anything about another persons workmanship. There should never have been an HVAC line that close to the roof decking. We all wish we had X-ray vision, but unfortunately we do not.

• K

  Kelly and ROBERTA Legge

  5.0

  A very professional company from their bid; ideas of design we hadn't thought of; explanation of costs; scheduling; and promptness of installation. Materials arrived with crew arrival. They anticipated other materials needed to compliment the design of Diamond Kote engineered wood siding with contrasting aluminum fascia, soffits, windows and door trim. Our house was built in 1950 and has been remodeled several times with areas that required 'fine tuning' to precisely match the siding, and upgrade the soffits. They bid 2 weeks work, but finished 3 days early. They arrived early every day, and never interrupted our project for another. The site was cleaned after work every day. They accomplished everything with a very professional look and quality workmanship. The owner, office, and work crew are all 5-star.

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  Response from the owner

  Thank you so much! We appreciate your business

• G

  Gianna Clemens

  5.0

  Clemens Exteriors did my parents roof and they were amazing! Great crew, very clean and did a great Quality job in a timly manner! I definitely recommend them for all your Exterior needs!

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  Response from the owner

  Thanks for your feedback!

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