Clayton Homes
LA-1, Natchitoches, LA

Clayton Homes Reviews

3.7 stars based on 20 reviews

Featured Comments:

• L

  Louisiana Man

  1.0

  Me and my wife drove down from Shreveport looking for a double wide. We already have land and were going to just pay cash. The moment we walked through the door we were met by an older man and he was very polite and extremely helpful. He listened to what we needed and took us out to show us what homes would be the best fit for us and he hit the nail right on the head. Once we got back inside we weren’t ready to fully commit just yet because we wanted to browse our options. And that’s when everything went south. The man said he understood and left the room. And next came in the store manager. She introduced herself and was being polite at first. After her talking for 25 minutes straight without letting us get a single word in and constantly repeating herself we were finally able to tell her that we wanted to look around first before committing. She became very aggravated with us and wasn’t listening to anything we said. Every time we would try to talk she would rudely interrupt us and continue to repeat herself. It felt almost as if she was holding us hostage. We couldn’t have gotten out of there any faster. This went from a wonderful experience to a very stressful and miserable one almost instantly. The older man was in the room with us the whole time she was talking but did not say another word until we were walking out the door. You could tell he was uncomfortable as well. If she would’ve never gotten involved we would have been more than happy to purchase from the older man. Since then we have found another home and are loving it!!

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  Response from the owner

  Hello and thank you for sharing your experience. We're sorry to hear this as we take customer service very seriously. Please contact our team at [email protected] so we may learn more.

• R

  Rosie Bolton

  1.0

  I visited your office & talked with a sales lady. Gave her all inf that I wanted in a home that I had picked out. Didn't hear for App 6 months. I called & was told that she no longer worked there.a few days later a gentleman called & said he was sorry & would get back but I assume he quite too because I've never heard from anyone since. I was hoping I could deal with a place close to home but I assume you don't want my business.

• L

  Linda Clason-Hicks

  3.0

  Nice home. Difficult people to deal with through the process.

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  Response from the owner

  Hi Linda, we appreciate you reaching out and sharing this feedback with us. Please contact our office at 318-356-9866 so we may learn more.

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