Classic Metal Roofs, LLC
Gleasondale, Stow, MA

Classic Metal Roofs, LLC Reviews

4.6 stars based on 40 reviews

Featured Comments:

• M

  Miriam Smith

  5.0

  Mike and the team at Classic Metal Roofs were excellent from start to finish. They communicated clearly about the timeline and installation process, the materials, warranty, and color options. They were responsive to our questions and enabled us to see prior examples of their work in our town and neighboring towns. Once the work started, the crew was exceptional in their work ethic, attention to detail, and professionalism. We really enjoyed having them here. Our roof looks incredible and we can't wait to watch the snow slide off of it this winter. Because we went from cedar shingles to metal, we needed larger gutters, which CMR also installed. That process took a little longer than anticipated due to supply shortages, but Mike kept us in the loop all along and the final installation is excellent. We highly recommend Classic Metal Roofs!

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  Response from the owner

  Thank you Miriam and Michael for the positive feedback on Classic Metal Roofs. We strive to make every client's experience a good one. We love the way the project turned out and you are on our drive by list so folks looking for a standing seam roof can see one that will knock their socks off!

• R

  Ryan Hill

  1.0

  I wanted to get a few quotes and Classic Metal Roofing was the only company that told me, they generally do not do in home consultation. Not really sure how you come up with an price if nobody comes out to look at the current roof. It seemed to be an inconvenience for them to come out and give us a “sales pitch” as the salesman said to on the phone. So Joe somehow came up with a quote without seeing the roof in person. Maybe it’s me but, if someone else is asking for $60k+ shouldn’t that person meet the clients? I continued to receive automated emails from Joe asking if I had questions etc. so I replied saying we went with another company (higher quote). I also gave feedback as to we why we went with a different company. It was because the other company was more personable. The PM/Salesman came out and gave us his “sales pitch”. Joe’s response to my feedback sums up why you should not do business with this company. See attached picture for his response. Again, I never met anyone from this company including Joe.

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  Response from the owner

  This person never received a proposal from our company because it was beyond his understanding how we, through technology and experience, could do that without actually going to his house. He was told that it's the way we operate right form the start. If he didn't want to participate, he could simple opt out, which he did. No hard feeling on our part. We fully understand that we can't please everyone. But to give us a 1 star review when he didn't go through the process and obviously did NOT call the 25 references we provided or go by the 500 plus roofs we gave him to see speaks volumes of Mr. Hill's intelligence level! This process started out when the pandemic hit. Our clients LOVE the process. It's quick, non-invasive and more detailed than any one else in the industry. We love the Zoom consultation and so do our clients. If you like the idea of a sales person sitting at your kitchen table for 2 hours and sometimes more, we invite you to do so. Our consultation takes 45-60 minutes and we then provide you with a very detailed proposal with all the components of the project with links included! Classic Metal Roof, LLC installs the best roof under the sun, rain, wind snow and ice.

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  Lori Dawson

  5.0

  I just received a gorgeous metal roof from Classic Metal Roofs. My home is new construction so it already had a new composition shingled roof, but I wanted to give it a more farmhouse vibe so I had them add a white metal roof above the garage and above the farmers porch as accents. I worked with Mike Gonet for the bid and picking ut my color and then with his roofers who were professional, tidy and do meticulous work. We love the look of our home now. Throughout the process, they provided great email communication and simply put it was a great experience. I would definitely use them again.

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  Response from the owner

  Thanks for deciding on Classic Metal Roofs, LLC for your metal roofing project Lori, The accent roofs on the porch and over the garage look terrific. The color choice was genius. We love it too.

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