Clark Roofing Co.
Wissahickon, Philadelphia, PA

Clark Roofing Co. Reviews

3.7 stars based on 18 reviews

Featured Comments:

• L

  Linda Magness

  2.0

  Clark Roofing Company does not return any calls I make to them, they don’t address work that is not installed correctly, you are ignored when you you tell them to add another sheet metal screw to two places when they are installing an elbow, the man only used one screw when I told him to put in at least two!!!! Your suppose to use 3 screws, The drain pipe on the front of the house they did not seal around it rain water drains down on the outside of this pipe. The porch they installed new drain pipe which was not opened, heavy rain is pouring over top of gutter pipe. Near chimney the flashing does not reach chimney the water drains down near bathroom you hear DRIP! DRIP! DRIP!!! When your in the bathroom you hear this very loud, they took out my sturdy soil pipe when they installed new drain pipe, and will not tell me why? then they want money to fix what they did not install properly. The back roof they put on the top flashing is on an angle, the right side on top should have a small piece of sheet metal not all the caulk they put on, below that they had a piece of black roofing material, they tried to pull off it looks terrible, on the right side they made the roof too short it should have been a few inches to the left where the old roof covered. I requested pictures of the new roof, they only sent 2 standing in the middle of the roof forward/backwards I need to see what the roof looks like near the chimney the seems they put on the roof what the front looks likes. Non taken..Clark Roofing Company are not professional at all, I recommend anyone to hirer a different company that is honest & reliable company, that will communicate with you. I still don’t know if this roof they put on is not leak proof the walls in my house are not drying up. The new drain pipe they installed. There is water that came in front of house on my bow window, Clark Roofing did not caulk al the way across the flashing above bow window. You can see the drip marks and water that came in to bow window. The review that Clark Wrote in response to all my complaints is a FRAUDULENT REVIEW - NOT BASED ON TRUTH. PLEASE READ BELOW. When Clark came out to make some repairs not all, Clark Roofing refused to correct some things properly. I was told to sign here, & this is just to confirm we came to your home, today, this is what I was told...the Lie. This is FRAUD make no mistake about this. I was NOT told the truth to get my signature ALL under FALSE CLAIMS - LIES..The form they gave me to sign I found out was to say I agree all work was completed. ALL LIES Clark Roofing has no intention of fixing all the things they did not to properly & won’t come back even with a 10 year Warrenty...

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  Response from the owner

  Dear Ms. Magness, We have been corresponding via email for a few months and apologize if you felt ignored. The state agency which provided your work recommend that we correspond through email. In the last email correspondence they requested for you to obtain a quote from another contractor to resolve the issues that were actually taken care of on our multiple visits to your residence. Unfortunately we cannot continue to revisit your home when there are active leaks. During our last visit we resolved all your concerns which was confirmed upon your signed statement once the work was completed. We would like to further note that the photos that you showed of your rear roof were not apart of your signed contract. We wish we could've come to an amicable resolution as we tried with your phone conversation with the owner. Kind Regards, Clark Roofing

• R

  Ronald Smith

  5.0

  Literally just had a new roof and gutter system installed. I would absolutely recommend Clark Roofing to anyone looking searching for roofers. I called for an estimate approximately 2 weeks ago. Today I have a new roof and gutter system.

• v

  vidhya iyer

  1.0

  Clive and Clark roof are very unprofessional. We hired them to redo the roof. Tthey did not install the skylight properly and Clive came and fixed it. A couple of days later we realized that they had missed redoing the small sliver of the roof which is pictured below. I have been trying to get him and his office for the past two months to come and fix this (and we are willing to pay extra), but they have been giving me the run around. I have finally given up, and this makes me wonder what is point of the 10 year warranty that he gives.

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  Response from the owner

  Good Day , We are sorry to hear of your dissatisfaction. Your job was completed based on your contract with us. However, at this time because of other contractual obligations that has commenced , we are unable to take on any additional work you may want us to complete. We stand behind all warranties of work we have completed ! ___________________________________________________________ 1.8.2020 - Good Morning I wanted to follow up re: this negative review. Have you had any further issues with the work completed by Clark Roofing at your home? We stand behind our work with a 10 year warranty & I would like to ensure we have satisfied your needs with this project. Thank You

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