City Wide Roofing Inc
Wissinoming, Philadelphia, PA

City Wide Roofing Inc Reviews

3.3 stars based on 50 reviews

Featured Comments:

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  Theresa Dougherty

  5.0

  I obtained estimates from 2 companies to install a shingle roof on my single home in pine valley. The estimator Jimmy communicated that he would visit the property and provide a written estimate with scope of work. CityWide was not the cheapest estimate I received, however after reviewing the guarantee and choosing materials they contacted me with an install date. The salesperson was honest and upfront that I may have a slight delay due to weather . This was fine with me, I would rather wait for ideal conditions when spending this kind of money. The new roof looks great and the installers did a fantastic job ensuring I had no debris left behind. . Thank you Citywide. I have several properties and will continue our business relationship

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  Response from the owner

  Theresa, Thank you for your business! We look forward to expanding our relationship!

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  Amber Wallis

  1.0

  We had a brand new roof done from this company a year ago. Used them for years prior with no problems until we needed them to fix this massive leak. We have severe leaking. Calling them for months, texting too. No response. Completely unprofessional to not communicate with your long standing clients!! Everything has been documented for our lawyer. Update 9/2/20: In response to yours: Your company never secured our roof when the tree fell (over a year ago)??? We in fact had a tree company come out and remove the tree and then your company came to replace our entire roof. Again, this was over a year ago. My husband and I have been calling your company since June 2020. We have spoken with Elan and Jimmy. Jimmy asked for us to text him our address. We did and text him thereafter several times (no response but he did read all of our texts). To date one person from your company has been to our home. We were told a final repair would be done to stop the constant water damage we are having. No one has ever been back out or called us to confirm WHEN this will be fixed. We have security cameras to prove this and have been home due to the pandemic since March 2020. I will state on the record, that City Wide did email us multiple times today after receiving this review. We are in great hopes they do follow through and call us tomorrow to honor our warranty and fix this roof once and for all.

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  Response from the owner

  Carol, We have spoken with you and your husband regarding this message. We have it all in writing and I am hoping you will update your review in order to show what correctly occurred with this property and the pictures we have sent over as well. We value you as a customer and for being with us through the years and have done our job. Please give us a call at 215-332-2228 so we can speak with you as we have spoken with your husband already to clear this up. Thanks, CWR

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  Greg James

  5.0

  I first hired City Wide 10yrs ago at my house in Manayunk to replace my roof and they were very reasonable and competitive. My new home in Rockledge needed a new roof as well and hire City Wide again and have been pleased by their results. I recently had some water from a torrential downpour from my doorway on my upstairs deck leading to the roof, and Tom came out the next morning to inspect and make sure the roof was in good shape. He also gave me his opinion and advice on how to proceed. I am very pleased with the work that City Wide does for their customers.

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  Response from the owner

  Greg, Thank you for your business and we appreciate you using us for the last 10 years! We are always one call away if you need us. Thanks, City Wide

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